NB Catalog recovery keeps failing on NBDB recovery
Hello,
I have been trying to do a catalog recovery, I keep getting error code 2850 on the NBDB recovery.
Master server is a windows 2021 VM. Its a "restore only" backup master running NBU 7.7.3. I was having issues accessing the Java console, and I think windows team corrupted NB on the host by pushing out the 8.1.2 client. In any event, I figured just re-install, and restore the catalog. Hostname is the same. I see the following in the recover log:
18:00:27 (15.001) Status of restore from copy 3 of image created 08/30/19 09:36:42 = client/server handshaking failed
18:00:27 (15.001) The following files/folders were not restored:
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/DARS_DATA.db
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/DARS_INDEX.db
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/DBM_DATA.db
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/DBM_INDEX.db
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/EMM_DATA.db
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/EMM_INDEX.db
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/JOBD_DATA.db
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/NBAZDB.db
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/NBAZDB.log.1
18:00:27 (15.001) UTF - /D/Program Files/Veritas/NetBackupDB/staging/NBDB.db
18:00:27 (15.001) Suspending the display of 8 additional messages for this image.
18:00:28 INF - Server status = 2850
18:00:28 (15.xxx) INF - Status = Restore error.
18:00:38 ERR - Failed to recover NBDB on MASTERSERVER.com (5)
Note that the media server doing the recovery did not exist at the time the catalog backup was taken, but I was able to get this far by editing the DR file, and doing the Media override.
Thanks
Quick update...
I noticed errors in media server bptm:
10:28:18.458 [13561] <16> emmlib_initializeEx: (-) Exception! CORBA::NO_PERMISSION
10:28:18.459 [13561] <16> bptm: (-) Translating EMM_ERROR_Authorization_Denied(3000007) to 118 in the NetBackup context
10:28:18.459 [13561] <16> bptm: error (118) initializing EMM interface.
10:28:18.459 [13561] <16> main: (-) Translating ERROR UNDEFINED(118) to 196 in the Media contextWhen I googled that it seemed to indicate a dns issue, which there is: on the master, the reverse IP lookup for the media server fails. It did not occur to check that since I was able to add the media server, and recover db images. So I figured, let me duplicate the NBDB backup image to local disk on the media server, and recover from that copy. bpduplicate failed with error code 47. Seems some process keeps removing the media server. Added it back to the Masters additional server and media server config, and bpduplicate ran, and NBDB recovery from the disk copy worked. I got DB validation errors, but I can at least do restores now.