Forum Discussion

brgecstorg's avatar
brgecstorg
Level 3
10 years ago

Netbackup - Backup, Archive and Restore - Open console issue

Hi all, Netbackup 7.5.0.6 When trying to open BAR application, the console hangs for +3 minutes to open.   We made some changes like, uncheck "Perform default search for restore" on clien...
7.5
Backup and Recovery
NetBackup
Performance
Windows Server (2003-2008)
  • Will_Restore's avatar
    Will_Restore
    10 years ago

    nbconsole log shows this over & over

    	status: FAILED, (42) CONNECT_REFUSED; system: (10060) Connection timed out.; FROM 0.0.0.0 TO b.walmart.com 161.170.244.31 bpcd VIA pbx
	status: FAILED, (42) CONNECT_REFUSED; system: (10060) Connection timed out.; FROM 0.0.0.0 TO b.walmart.com 161.170.244.31 bpcd VIA vnetd
	status: FAILED, (42) CONNECT_REFUSED; system: (10060) Connection timed out.; FROM 0.0.0.0 TO b.walmart.com 161.170.244.31 bpcd

    need to fix lookup problem with that host or remove it from the configuration

Marianne's avatar
Marianne
Level 6
10 years ago

....  I don't know where this information came from ...
That host and IP address doesn't exist on "hosts" conf.

You need to find out where this hostname exists in NBU config.

Can we get back to your opening post? 
Where exactly are you seeing slow BAR response?
On the master?
On a client?

When opening BAR, a connection is made to bprd on the NBU master server.

So, check connectivity between the machine where you are opening the GUI and bprd on the master.

Check bprd log on the master to see how long it takes to log connection request.

Run 'bpclndcmd -self' and 'bpclntcmd -pn' if this is a client.