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Figleaves's avatar
Figleaves
Level 4
11 years ago

Netbackup 6.5.6 nbemm not starting

Our backups have suddenly stopped working and i am unable to get back into the software. It looks like the catalog backup failed and the nbdb.log file grew and size which filled the limited space we have left on the C:/

I followed the instructions from here - http://www.symantec.com/business/support/index?page=content&id=TECH72780 but when i get to the part where it asks you to run 'nbdb_admin -auto_start NONE' i get 'No database information exists in vxdbms.conf.'

I follow this article - http://www.symantec.com/business/support/index?page=content&id=TECH71702 but get the message 'C:\Program Files\VERITAS\NetBackup\bin>create_nbdb -config_only
Database server is NB_OF-UK1-BCKP-03
Ping server failed -- Database server not found.
Ping server failed -- Database server not found.
Database server [NB_OF-UK1-BCKP-03] not available.'

Hoping someone can help.

Regards,

Chris

 

 

 

7.1.x and Earlier
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    11 years ago

    Try to rename existing vxdbms and retry the command:

    create_nbdb –config_only -force 

    Please do not copy & paste the command as the '-' is sometimes changed to a longer 'dash' which makes the option invalid:

     

    create_nbdb –config_only -force 

    is not the same as :

    create_nbdb -config_only -force

    Hope this helps.

    If the above still does not work, your only other option seems to be a catalog restore...

     

24 Replies

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  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Please show us contents of these 2 files:

    <Install_path>\VERITAS\NetBackupDB\conf\server.conf
    <Install_path>\VERITAS\NetBackupDB\data\vxdbms.conf

    And output of:

    hostname
    <Install_path>\VERITAS\NetBackup\bin\bpclntcmd -self

  • Figleaves's avatar
    Figleaves
    Level 4
    11 years ago

    Hi Marianne,

    Thank you for the prompt reply!

    server.conf

     -n NB_OF-UK1-BCKP-03 -zl -os 1M -x tcpip(LocalOnly=YES;ServerPort=13785) -ct+ -gd DBA -gk DBA -gl DBA -gp 4096 -ti 0 -c 50M -ch 500M -cl 50M -o "C:\Program Files\VERITAS\NetBackupDB\log\server.log"

    vxdbms.conf

    VXDBMS_NB_SERVER = NB_OF-UK1-BCKP-03
    VXDBMS_ODBC_DRIVER = NB Adaptive Server Anywhere 9.0.2

    C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -self
    gethostname() returned: of-uk1-bckp-03
    host of-uk1-bckp-03: of-uk1-bckp-03.fireapple.com at 192.168.1.33 (0x2101a8c0)
    aliases:

    Thanks,

    Chris

     

  • RiaanBadenhorst's avatar
    RiaanBadenhorst
    Level 6
    11 years ago

    What does the server log from the database reveal?

     

    Might want to try this process to create a blank db, and recover from catalog backup

    http://www.symantec.com/docs/TECH48469

  • Figleaves's avatar
    Figleaves
    Level 4
    11 years ago

    I have tried to create a new database and restore from catalog backup but i get the the point of creating the new db and get the message 'C:\Program Files\VERITAS\NetBackup\bin>create_nbdb
    Database server is NB_OF-UK1-BCKP-03
    Ping server failed -- Database server not found.
    Ping server failed -- Database server not found.
    Database server [NB_OF-UK1-BCKP-03] not available.'

     

    This is a small extract from the server log -

    I. 06/03 12:07:15. Adaptive Server Anywhere Network Server Version 9.0.2.3886
    I. 06/03 12:07:15.
    I. 06/03 12:07:15. Copyright © 1989-2007 Sybase, Inc.
    I. 06/03 12:07:15. Portions Copyright © 2002-2007, iAnywhere Solutions, Inc.
    I. 06/03 12:07:15. All rights reserved. All unpublished rights reserved.
    I. 06/03 12:07:15.  
    I. 06/03 12:07:15. This software contains confidential and trade secret information of
    I. 06/03 12:07:15. iAnywhere Solutions, Inc.
    I. 06/03 12:07:15. Use, duplication or disclosure of the software and documentation
    I. 06/03 12:07:15. by the U.S. Government is subject to restrictions set forth in a license
    I. 06/03 12:07:15. agreement between the Government and iAnywhere Solutions, Inc. or
    I. 06/03 12:07:15. other written agreement specifying the Government's rights to use the
    I. 06/03 12:07:15. software and any applicable FAR provisions, for example, FAR 52.227-19.
    I. 06/03 12:07:15.  
    I. 06/03 12:07:15. iAnywhere Solutions, Inc., One Sybase Drive, Dublin, CA 94568, USA
    I. 06/03 12:07:15.
    I. 06/03 12:07:15. 4 logical processor(s) on 2 physical processor(s) detected.
    I. 06/03 12:07:15. Per-processor licensing model. The server is limited to use 1 processor(s).
    I. 06/03 12:07:15. This server is licensed to:
    I. 06/03 12:07:15.     Symantec
    I. 06/03 12:07:15.     Symantec Inc.
    I. 06/03 12:07:15. Running on Windows 2003 Build 3790 Service Pack 2
    I. 06/03 12:07:15. 51200K of memory used for caching
    I. 06/03 12:07:15. Minimum cache size: 51200K, maximum cache size: 512000K
    I. 06/03 12:07:15. Using a maximum page size of 4096 bytes
    I. 06/03 12:07:15. Starting database "NBDB" (C:\Program Files\VERITAS\NetBackupDB\data\NBDB.db) at Tue Jun 03 2014 12:07
    I. 06/03 12:07:15. Starting database "BMRDB" (C:\Program Files\VERITAS\NetBackupDB\data\BMRDB.db) at Tue Jun 03 2014 12:07
    I. 06/03 12:07:15. Performance warning: Database file "C:\Program Files\VERITAS\NetBackupDB\data\NBDB.db" consists of 40 disk fragments
    I. 06/03 12:07:15. Performance warning: Database file "C:\Program Files\VERITAS\NetBackupDB\data\BMRDB.db" consists of 32 disk fragments
    I. 06/03 12:07:16. Opening dbspace 'EMM_DATA' in file 'C:\Program Files\VERITAS\NetBackupDB\data\EMM_DATA.db' for database 'NBDB'
    I. 06/03 12:07:16. Performance warning: Database file "C:\Program Files\VERITAS\NetBackupDB\data\EMM_DATA.db" consists of 18 disk fragments
    I. 06/03 12:07:16. Opening dbspace 'EMM_INDEX' in file 'C:\Program Files\VERITAS\NetBackupDB\data\EMM_INDEX.db' for database 'NBDB'
    I. 06/03 12:07:16. Performance warning: Database file "C:\Program Files\VERITAS\NetBackupDB\data\EMM_INDEX.db" consists of 17 disk fragments
    I. 06/03 12:07:16. Opening dbspace 'BMR_DATA' in file 'C:\Program Files\VERITAS\NetBackupDB\data\BMR_DATA.db' for database 'BMRDB'
    I. 06/03 12:07:16. Transaction log: C:\Program Files\VERITAS\\NetBackupDB\data\NBDB.log
    I. 06/03 12:07:16. Performance warning: Database file "C:\Program Files\VERITAS\NetBackupDB\data\BMR_DATA.db" consists of 28 disk fragments
    I. 06/03 12:07:16. Opening dbspace 'BMR_INDEX' in file 'C:\Program Files\VERITAS\NetBackupDB\data\BMR_INDEX.db' for database 'BMRDB'
    I. 06/03 12:07:16. Performance warning: Database file "C:\Program Files\VERITAS\NetBackupDB\data\BMR_INDEX.db" consists of 23 disk fragments
    I. 06/03 12:07:16. Transaction log: C:\Program Files\VERITAS\\NetBackupDB\data\BMRDB.log
    I. 06/03 12:07:16. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 12:07
    I. 06/03 12:07:16. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 12:07
    I. 06/03 12:07:16. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 12:07
    I. 06/03 12:07:16. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 12:07
    I. 06/03 12:07:16. Database "NBDB" (NBDB.db) started at Tue Jun 03 2014 12:07
    I. 06/03 12:07:16. Database "BMRDB" (BMRDB.db) started at Tue Jun 03 2014 12:07
    I. 06/03 12:07:16. Database server started at Tue Jun 03 2014 12:07
    I. 06/03 12:07:16. Trying to start SharedMemory link ...
    I. 06/03 12:07:16.     SharedMemory link started successfully
    I. 06/03 12:07:16. Trying to start TCPIP link ...
    I. 06/03 12:07:16. Starting on port 13785
    I. 06/03 12:07:16.     TCPIP link started successfully
    I. 06/03 12:07:16. Now accepting requests
    I. 06/03 12:27:17. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 12:27
    I. 06/03 12:27:17. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 12:27
    I. 06/03 12:27:17. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 12:27
    I. 06/03 12:27:17. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 12:27
    I. 06/03 12:47:18. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 12:47
    I. 06/03 12:47:18. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 12:47
    I. 06/03 12:47:18. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 12:47
    I. 06/03 12:47:18. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 12:47
    I. 06/03 13:07:19. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 13:07
    I. 06/03 13:07:19. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 13:07
    I. 06/03 13:07:19. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 13:07
    I. 06/03 13:07:19. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 13:07
    I. 06/03 13:27:20. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 13:27
    I. 06/03 13:27:20. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 13:27
    I. 06/03 13:27:20. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 13:27
    I. 06/03 13:27:20. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 13:27
    I. 06/03 13:47:21. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 13:47
    I. 06/03 13:47:21. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 13:47
    I. 06/03 13:47:21. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 13:47
    I. 06/03 13:47:21. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 13:47
    I. 06/03 14:06:27. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 14:06
    I. 06/03 14:06:27. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 14:06
    I. 06/03 14:06:27. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 14:06
    I. 06/03 14:06:27. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 14:06
    I. 06/03 14:06:27. Database server stopped at Tue Jun 03 2014 14:06
    I. 06/03 14:17:24. Adaptive Server Anywhere Network Server Version 9.0.2.3886
    I. 06/03 14:17:24.
    I. 06/03 14:17:24. Copyright © 1989-2007 Sybase, Inc.
    I. 06/03 14:17:24. Portions Copyright © 2002-2007, iAnywhere Solutions, Inc.
    I. 06/03 14:17:24. All rights reserved. All unpublished rights reserved.
    I. 06/03 14:17:24.  
    I. 06/03 14:17:24. This software contains confidential and trade secret information of
    I. 06/03 14:17:24. iAnywhere Solutions, Inc.
    I. 06/03 14:17:24. Use, duplication or disclosure of the software and documentation
    I. 06/03 14:17:24. by the U.S. Government is subject to restrictions set forth in a license
    I. 06/03 14:17:24. agreement between the Government and iAnywhere Solutions, Inc. or
    I. 06/03 14:17:24. other written agreement specifying the Government's rights to use the
    I. 06/03 14:17:24. software and any applicable FAR provisions, for example, FAR 52.227-19.
    I. 06/03 14:17:24.  
    I. 06/03 14:17:24. iAnywhere Solutions, Inc., One Sybase Drive, Dublin, CA 94568, USA
    I. 06/03 14:17:24.
    I. 06/03 14:17:24. 4 logical processor(s) on 2 physical processor(s) detected.
    I. 06/03 14:17:24. Per-processor licensing model. The server is limited to use 1 processor(s).
    I. 06/03 14:17:24. This server is licensed to:
    I. 06/03 14:17:24.     Symantec
    I. 06/03 14:17:24.     Symantec Inc.
    I. 06/03 14:17:24. Running on Windows 2003 Build 3790 Service Pack 2
    I. 06/03 14:17:24. Note: database page size is smaller than the cache
    I. 06/03 14:17:24. page size, resulting in inefficient use of memory.
    I. 06/03 14:17:24. 51200K of memory used for caching
    I. 06/03 14:17:24. Minimum cache size: 51200K, maximum cache size: 512000K
    I. 06/03 14:17:24. Using a maximum page size of 4096 bytes
    E. 06/03 14:17:24. Could not open/read file: C:\Program Files\VERITAS\\NetBackupDB\data\NBDB.db
    E. 06/03 14:17:24. Could not open/read file: C:\Program Files\VERITAS\\NetBackupDB\data\BMRDB.db
    I. 06/03 14:17:24. Database server stopped at Tue Jun 03 2014 14:17
    I. 06/03 14:32:26. Adaptive Server Anywhere Network Server Version 9.0.2.3886
    I. 06/03 14:32:26.
    I. 06/03 14:32:26. Copyright © 1989-2007 Sybase, Inc.
    I. 06/03 14:32:26. Portions Copyright © 2002-2007, iAnywhere Solutions, Inc.
    I. 06/03 14:32:26. All rights reserved. All unpublished rights reserved.
    I. 06/03 14:32:26.  
    I. 06/03 14:32:26. This software contains confidential and trade secret information of
    I. 06/03 14:32:26. iAnywhere Solutions, Inc.
    I. 06/03 14:32:26. Use, duplication or disclosure of the software and documentation
    I. 06/03 14:32:26. by the U.S. Government is subject to restrictions set forth in a license
    I. 06/03 14:32:26. agreement between the Government and iAnywhere Solutions, Inc. or
    I. 06/03 14:32:26. other written agreement specifying the Government's rights to use the
    I. 06/03 14:32:26. software and any applicable FAR provisions, for example, FAR 52.227-19.
    I. 06/03 14:32:26.  
    I. 06/03 14:32:26. iAnywhere Solutions, Inc., One Sybase Drive, Dublin, CA 94568, USA
    I. 06/03 14:32:26.
    I. 06/03 14:32:26. 4 logical processor(s) on 2 physical processor(s) detected.
    I. 06/03 14:32:26. Per-processor licensing model. The server is limited to use 1 processor(s).
    I. 06/03 14:32:26. This server is licensed to:
    I. 06/03 14:32:26.     Symantec
    I. 06/03 14:32:26.     Symantec Inc.
    I. 06/03 14:32:26. Running on Windows 2003 Build 3790 Service Pack 2
    I. 06/03 14:32:26. 51200K of memory used for caching
    I. 06/03 14:32:26. Minimum cache size: 51200K, maximum cache size: 512000K
    I. 06/03 14:32:26. Using a maximum page size of 4096 bytes
    I. 06/03 14:32:26. Starting database "NBDB" (C:\Program Files\VERITAS\NetBackupDB\data\NBDB.db) at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Starting database "BMRDB" (C:\Program Files\VERITAS\NetBackupDB\data\BMRDB.db) at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Opening dbspace 'EMM_DATA' in file 'C:\Program Files\VERITAS\NetBackupDB\data\EMM_DATA.db' for database 'NBDB'
    I. 06/03 14:32:26. Opening dbspace 'EMM_INDEX' in file 'C:\Program Files\VERITAS\NetBackupDB\data\EMM_INDEX.db' for database 'NBDB'
    I. 06/03 14:32:26. Opening dbspace 'BMR_DATA' in file 'C:\Program Files\VERITAS\NetBackupDB\data\BMR_DATA.db' for database 'BMRDB'
    I. 06/03 14:32:26. Transaction log: C:\Program Files\VERITAS\\NetBackupDB\data\NBDB.log
    I. 06/03 14:32:26. Opening dbspace 'BMR_INDEX' in file 'C:\Program Files\VERITAS\NetBackupDB\data\BMR_INDEX.db' for database 'BMRDB'
    I. 06/03 14:32:26. Transaction log: C:\Program Files\VERITAS\\NetBackupDB\data\BMRDB.log
    I. 06/03 14:32:26. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Database "BMRDB" (BMRDB.db) started at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Database "NBDB" (NBDB.db) started at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Database server started at Tue Jun 03 2014 14:32
    I. 06/03 14:32:26. Trying to start SharedMemory link ...
    I. 06/03 14:32:26.     SharedMemory link started successfully
    I. 06/03 14:32:26. Trying to start TCPIP link ...
    I. 06/03 14:32:26. Starting on port 13785
    I. 06/03 14:32:26.     TCPIP link started successfully
    I. 06/03 14:32:26. Now accepting requests
    I. 06/03 14:52:27. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 14:52
    I. 06/03 14:52:27. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 14:52
    I. 06/03 14:52:27. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 14:52
    I. 06/03 14:52:27. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 14:52
    I. 06/03 15:12:28. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 15:12
    I. 06/03 15:12:28. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 15:12
    I. 06/03 15:12:28. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 15:12
    I. 06/03 15:12:28. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 15:12
    I. 06/03 15:32:30. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 15:32
    I. 06/03 15:32:30. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 15:32
    I. 06/03 15:32:30. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 15:32
    I. 06/03 15:32:30. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 15:32
    I. 06/03 15:52:31. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 15:52
    I. 06/03 15:52:31. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 15:52
    I. 06/03 15:52:31. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 15:52
    I. 06/03 15:52:31. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 15:52
    I. 06/03 16:12:32. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 16:12
    I. 06/03 16:12:32. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 16:12
    I. 06/03 16:12:32. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 16:12
    I. 06/03 16:12:32. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 16:12
    I. 06/03 16:32:33. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 16:32
    I. 06/03 16:32:33. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 16:32
    I. 06/03 16:32:33. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 16:32
    I. 06/03 16:32:33. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 16:32
    I. 06/03 16:52:34. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 16:52
    I. 06/03 16:52:34. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 16:52
    I. 06/03 16:52:34. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 16:52
    I. 06/03 16:52:34. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 16:52
    I. 06/03 17:12:36. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 17:12
    I. 06/03 17:12:36. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 17:12
    I. 06/03 17:12:36. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 17:12
    I. 06/03 17:12:36. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 17:12
    I. 06/03 17:32:37. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 17:32
    I. 06/03 17:32:37. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 17:32
    I. 06/03 17:32:37. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 17:32
    I. 06/03 17:32:37. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 17:32
    I. 06/03 17:52:38. Starting checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 17:52
    I. 06/03 17:52:38. Starting checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 17:52
    I. 06/03 17:52:38. Finished checkpoint of "BMRDB" (BMRDB.db) at Tue Jun 03 2014 17:52
    I. 06/03 17:52:38. Finished checkpoint of "NBDB" (NBDB.db) at Tue Jun 03 2014 17:52

    Thanks,

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Sorry - forgot to ask for the other config file:

    <Install_path>\VERITAS\NetBackupDB\conf\databases.conf

  • RiaanBadenhorst's avatar
    RiaanBadenhorst
    Level 6
    11 years ago

    Is the database server process online? show bpps output please

     

    The log shows no activity for toay.
     

  • Figleaves's avatar
    Figleaves
    Level 4
    11 years ago

    database.conf

    "C:\Program Files\VERITAS\NetBackupDB\data\NBDB.db" -n NBDB
    "C:\Program Files\VERITAS\NetBackupDB\data\BMRDB.db" -n BMRDB

    bpps output

    C:\Program Files\VERITAS\NetBackup\bin>bpps
    * OF-UK1-BCKP-03                                         6/04/14 13:02:56.889
    COMMAND           PID      LOAD             TIME   MEM                  START
    nbproxy          3256    0.000%            0.062   12M   6/03/14 10:31:36.324
    nbproxy           452    0.000%            0.062   12M   6/03/14 10:57:03.977
    nbproxy          3752    0.000%            0.125   13M   6/03/14 11:29:22.996
    bpinetd          1336    0.000%            0.062  4.6M   6/03/14 14:27:11.460
    bpdbm            1928    0.000%            1.171   12M   6/03/14 14:27:11.475
    bpjobd           1736    0.000%            0.109   11M   6/03/14 14:27:11.538
    bpjava-msvc      1288    0.000%            0.015  3.7M   6/03/14 14:27:12.538
    nbevtmgr         3564    0.000%            0.156   15M   6/03/14 14:32:26.323
    nbproxy          3284    0.000%            1.328   13M   6/03/14 14:39:04.484
    bpdbm            3552    0.000%            0.171   14M   6/03/14 16:19:10.317
    NBConsole        3192    0.000%            1.312  3.4M   6/04/14 09:51:15.019
    nbsvcmon         2920    0.000%            0.156   11M   6/04/14 09:52:03.127
    nbsl             4028    0.000%            0.093   18M   6/04/14 09:52:05.688
    vmd              2456    0.000%            0.046   11M   6/04/14 09:52:08.266
    dbsrv9           3008    0.000%            0.031  5.9M   6/04/14 09:52:10.780
    bprd             1688    0.000%            0.468   11M   6/04/14 09:52:15.982
    ltid             4032    0.000%            0.062   12M   6/04/14 10:43:42.310
    nbrmms            832    0.000%            0.187   19M   6/04/14 10:43:42.356
    bpcompatd        3420    0.000%            0.031  9.6M   6/04/14 10:43:42.575
    nbjm              744    0.000%            0.093   12M   6/04/14 10:43:42.716
    nbpem            1516    0.000%            0.140   17M   6/04/14 10:43:42.888
    bmrd             4040    0.000%            0.046   11M   6/04/14 10:43:43.263
    nbstserv         2608    0.000%            0.140   17M   6/04/14 10:43:44.638
    nbproxy          2756    0.000%            0.140   13M   6/04/14 10:50:19.239
    bpps              328    0.000%            0.015  2.3M   6/04/14 13:02:55.874

    Thanks

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    bpps shows NBU up except for EMM (nbemm).

    Please stop NBU again (bpdown).
    Confirm with bpps that all are stopped, the use Services to stop Symantec Private Branch Exchange, then start it again.

    Start NBU with bpup -f -v.

    See if nbemm starts up.

    If not, check EMM log for last 10 minutes:

    vxlogview -o 111 -t 00:10:00

  • Figleaves's avatar
    Figleaves
    Level 4
    11 years ago

    When i do the bpdown it says some services failed to shutdown and i'm not sure what i should be checking for in bpps. Here is the output -

    C:\Program Files\VERITAS\NetBackup\bin>bpdown

    NetBackup 6.5 -- Shutdown Utility

    NetBackup software will be shutdown.  This may cause backups to fail.
    Do you wish to proceed? (y/n) y
    Shutting down services
    Calling nbproxyreq to cleanup nbproxy processes.
    Creating NBORB...
    Initializing NBORB...
    Setting Timeouts...
    Killing JM proxies...
    Killing PEM proxies...
    Sleeping for 5 seconds
    Shutting down NBORB...
    Destroying NBORB...
    Exiting nbproxyreq...
    Shutdown of one or more services failed.

    C:\Program Files\VERITAS\NetBackup\bin>
    C:\Program Files\VERITAS\NetBackup\bin>bpps
    * OF-UK1-BCKP-03                                         6/04/14 13:46:59.315
    COMMAND           PID      LOAD             TIME   MEM                  START
    nbproxy          3256    0.000%            0.062   12M   6/03/14 10:31:36.324
    nbproxy           452    0.000%            0.062   12M   6/03/14 10:57:03.977
    nbproxy          3752    0.000%            0.125   13M   6/03/14 11:29:22.996
    bpinetd          1336    0.000%            0.062  4.6M   6/03/14 14:27:11.460
    bpdbm            1928    0.000%            1.234   12M   6/03/14 14:27:11.475
    bpjobd           1736    0.000%            0.109   11M   6/03/14 14:27:11.538
    bpjava-msvc      1288    0.000%            0.015  3.7M   6/03/14 14:27:12.538
    nbevtmgr         3564    0.000%            0.187   15M   6/03/14 14:32:26.323
    nbproxy          3284    0.000%            1.328   13M   6/03/14 14:39:04.484
    bpdbm            3552    0.000%            0.171   14M   6/03/14 16:19:10.317
    NBConsole        3192    0.000%            1.312  3.5M   6/04/14 09:51:15.019
    nbproxy          2756    0.000%            0.218   13M   6/04/14 10:50:19.239
    bpps             2696    0.000%            0.000  2.3M   6/04/14 13:46:58.299

    Thanks,