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Denz1217's avatar
Denz1217
Level 3
15 years ago

Netbackup 7.0 installation and upgrade issues

Hi Guys,

I'm prepping up to upgrade our existing Netbackup 6.5.4 and decided to do a mock upgrade/installation on our test machine but I'm hitting some issue(s). Please see the details below:

• OS: Solaris 10 update6 - 64-bit (on VMware)
bash-3.00# isainfo -kv
64-bit amd64 kernel modules
bash-3.00# cat /etc/release
Solaris 10 10/08 s10x_u6wos_07b X86
Copyright 2008 Sun Microsystems, Inc.  All Rights Reserved.
Use is subject to license terms.
Assembled 27 October 2008

• 4GB of RAM. Already added the recommended message queue  and semaphore values in /etc/system
When running an upgrade or doing a fresh install, it just gets stuck at a certain point. See below:

*************** When upgrading ***************
x scripts/wdata/dept.dat, 111 bytes, 1 tape blocks
x scripts/wdata/employee.dat, 13225 bytes, 26 tape blocks
x scripts/wdata/fin_code.dat, 186 bytes, 1 tape blocks
x scripts/wdata/fin_data.dat, 1974 bytes, 4 tape blocks
x scripts/wdata/product.dat, 668 bytes, 2 tape blocks
x scripts/wdata/sales_o.dat, 39441 bytes, 78 tape blocks
x scripts/wdata/sales_oi.dat, 53753 bytes, 105 tape blocks
x thirdpartylegal, 0 bytes, 0 tape blocks
x thirdpartylegal/SQLAnywhere11ThirdPartyLegal.pdf, 444340 bytes, 868 tape blocks
x thirdpartylegal/SQLAnywhere11ThirdPartyLegal.txt, 283039 bytes, 553 tape blocks
x tix, 0 bytes, 0 tape blocks
x tix/default.tix, 6008 bytes, 12 tape blocks

Installed SQL Anywhere Version 11.0.1.2279
Installation completed successfully
Database server is NB_lasvmbackup01
NetBackup database already exists in /usr/openv/db/data/NBDB.db --> it get stuck here
***********************************************

  
*************** When doing a fresh install ***************
 x scripts/wdata/dept.dat, 111 bytes, 1 tape blocks
x scripts/wdata/employee.dat, 13225 bytes, 26 tape blocks
x scripts/wdata/fin_code.dat, 186 bytes, 1 tape blocks
x scripts/wdata/fin_data.dat, 1974 bytes, 4 tape blocks
x scripts/wdata/product.dat, 668 bytes, 2 tape blocks
x scripts/wdata/sales_o.dat, 39441 bytes, 78 tape blocks
x scripts/wdata/sales_oi.dat, 53753 bytes, 105 tape blocks
x thirdpartylegal, 0 bytes, 0 tape blocks
x thirdpartylegal/SQLAnywhere11ThirdPartyLegal.pdf, 444340 bytes, 868 tape blocks
x thirdpartylegal/SQLAnywhere11ThirdPartyLegal.txt, 283039 bytes, 553 tape blocks
x tix, 0 bytes, 0 tape blocks
x tix/default.tix, 6008 bytes, 12 tape blocks

Installed SQL Anywhere Version 11.0.1.2279
 
 Installation completed successfully
 Database server is NB_lasvmbackup01 -->it get stuck here
 ***********************************************

The nbdb.log file generated on both instances are identical and the pertinent error message says "NBDBsystem: System call failed with status: 256"

15:01:40.082 [23718] <4> create_nbdb: Entering.
15:01:40.082 [23718] <4> create_nbdb: /usr/openv/db/bin/create_nbdb -force -data /usr/openv/db/data -index /usr/openv/db/data -tlog /usr/openv/db/data -staging /usr/openv/db/staging
15:01:40.083 [23718] <4> create_nbdb: SQLANY = /usr/openv/db
15:01:40.083 [23718] <4> create_nbdb: SQLANY11 = /usr/openv/db
15:01:40.083 [23718] <4> create_nbdb: LD_LIBRARY_PATH = /usr/openv/db/lib
15:01:40.083 [23718] <4> create_nbdb: ASTMP = /usr/openv/tmp/sqlany
15:01:40.083 [23718] <4> create_nbdb: SATMP = /usr/openv/tmp/sqlany
15:01:40.113 [23718] <4> pingDBServer: Entering.
15:01:40.114 [23718] <4> pingDBServer: Running . /usr/openv/db/vxdbms_env.sh && "/usr/openv/db/bin/dbping" -q -c "ENG=NB_lasvmbackup01;LINKS=shmem,tcpip{PORT=13785}"
15:01:45.732 [23718] <16> NBDBsystem: System call failed with status: 256
15:01:45.732 [23718] <16> pingDBServer: Database server [NB_lasvmbackup01] not available.
15:01:45.732 [23718] <4> pingDBServer: Exiting. rc = 12
15:01:45.732 [23718] <4> getExistingDBFile: Entering.
15:01:45.733 [23718] <4> getExistingDBFile: Exiting with rc = 0
15:01:45.733 [23718] <4> create_nbdb: NetBackup database already exists in /usr/openv/db/data/NBDB.db
15:01:45.786 [23718] <4> upgradedb: Entering.
15:01:45.786 [23718] <4> UpdateSettingsinServerConf: Entering.
15:01:45.786 [23718] <4> DetermineMemorySize: Entering.
15:01:45.786 [23718] <4> DetermineMemorySize: Total database file size = 52 MB
15:01:45.786 [23718] <4> DetermineMemorySize: Total memory size = 25 MB
15:01:45.786 [23718] <4> DetermineMemorySize: Exiting.
15:01:45.787 [23718] <4> ReadDbConfInfoMemory: Entering.
15:01:45.787 [23718] <4> ReadDbConfInfoMemory: Exiting with rc = 0
15:01:45.787 [23718] <4> UpdateSettingsinServerConf: No changes or recommendations made for server.conf
15:01:45.787 [23718] <4> UpdateSettingsinServerConf: Exiting with rc = 0
15:01:45.788 [23718] <4> rebuildDBifNecessary: Entering.
15:01:45.788 [23718] <4> rebuildDBifNecessary: Database server is down. Attempting to start the database server.
15:01:45.788 [23718] <4> startDBServer: Entering.
15:01:45.788 [23718] <4> startDBServer: Running "/usr/openv/netbackup/bin/nbdbms_start_stop" start

Any idea on what's causing this? 

THanks and regards,
Dennis

  • when upgrading from 6.x to 7.x the DB conversion that takes place can take up to 1hour per 100gb Catalog (Symantec support quoted this time)

    So be patient when doing your upgrades as to not break the catalog.