NetBackup 7.5.0.5 and Enterprise Vault 9.0.4 Exchange 2010 - Backup Indexes failed
Hello
We have NetBackup 7.5.0.5 server on Linux RH (on master and one media server) and Enterprise Vault 9.0.4 for Exchange 2010 in MCS Windows 2008 R2 cluster. Backup of SEV indexes failed with error - 2. All other SEV backups (partitions, FP DB - passed normally). During backup error appeared in SEV application log
7264 - Abnormal error occurred
from your original bpresolver log:
12:42:15.815 [6648.7284] <2> DebugLog(): INF - CEVBridgeHelper::ModifyEVEntityBackupModeByEntityID - EVBridge Instance FAILED to update the entity (1777A253AB957E84CBE064C399C20038B1810000AR-SEVCLRS-01) of Site (163CC21C33399F349A5FC8BEB1968520D1d10000AR-SEVCLRS-01). Error: For the Archiving Option, an error occurred with the Enterprise Vault Directory API. Check the Enterprise Vault event log in the Windows Event Viewer for details.!!
13:18:09.481 [8852.5584] <2> DebugLog(): INF - CEVBridgeHelper::ModifyEVEntityBackupModeByEntityID - EVBridge Instance FAILED to update the entity (1777A253AB957E84CBE064C399C20038B1810000AR-SEVCLRS-01) of Site (163CC21C33399F349A5FC8BEB1968520D1d10000AR-SEVCLRS-01). Error: For the Archiving Option, an error occurred with the Enterprise Vault Directory API. Check the Enterprise Vault event log in the Windows Event Viewer for details.!!
13:24:56.154 [8808.9012] <2> DebugLog(): INF - CEVBridgeHelper::ModifyEVEntityBackupModeByEntityID - EVBridge Instance FAILED to update the entity (1777A253AB957E84CBE064C399C20038B1810000AR-SEVCLRS-01) of Site (163CC21C33399F349A5FC8BEB1968520D1d10000AR-SEVCLRS-01). Error: For the Archiving Option, an error occurred with the Enterprise Vault Directory API. Check the Enterprise Vault event log in the Windows Event Viewer for details.!!
So what does Event Viewer have to say?
Each of these errors occurred while trying to set backupmode on Index 8.
Try to set & clear backupmode manually. Is it successful?