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AdamChangepoint's avatar
AdamChangepoint
Level 3
8 years ago

Netbackup 7.7.3 Device Configuration Wizard does not find Tape Drive or Robot

I just installed Netbackup 7.7.3 on a Windows 2012 Standard x64 machine. I have a Dell ML-6000 hooked up via a fibre HBA to the system Windows is able to see both the Tape drive and the medium chan...
7.7
Windows Server (2003/2008)
  • Michael_G_Ander's avatar
    Michael_G_Ander
    8 years ago

    Looking at the Scan pictures it seems you have an issue with the device mappings.

    Think the solution is to download the latest device mappings file and load it according to the readme file.

    Another approach could be doing a repair on Netbackup

sdo's avatar
sdo
Moderator

Do these commands return anything:

scan -changer
scan -tape
Michael_G_Ander's avatar
Michael_G_Ander
Level 6
8 years ago

Have seen something similar, because the 1556 port was not open inbound in the local firewall.

Have you checked the HCL for robot & drives ?