Forum Discussion
Can you show us screenshot of Windows Device Manager?
Plus output of 'scan' commands as requested by sdo
(Command is in <install-path>\veritas\volmgr\bin )
'scan' command will show devices if they respond to scsi_commands at OS-level.
- AdamChangepoint8 years agoLevel 3
Attached are the screen shots requested.
Someone else had mentioned the windows firewall being the culprit, that is disbaled on this server.
- Marianne8 years agoLevel 6
Seems Michael has identified the problem : Device Mappings....
Have you checked and confirmed Hardware Compatibility? NetBackup and hardware vendor....
- AdamChangepoint8 years agoLevel 3
Attached are the screen shots of the Service and Device Cofnig.
- Michael_G_Ander8 years agoLevel 6
Looking at the Scan pictures it seems you have an issue with the device mappings.
Think the solution is to download the latest device mappings file and load it according to the readme file.
Another approach could be doing a repair on Netbackup
- AdamChangepoint8 years agoLevel 3
Yep, I updated the device mappings file and that solved the issue.
thanks for the help!
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