Forum Discussion

ArsalanAlli's avatar
ArsalanAlli
Level 3
6 years ago

Netbackup 8.1.2 installation on windows 2k8 R2 error..(Deferred_SetupAddRemovePrograms)

Hello everyone, I am trying to install NBU 8.1.2 on windows server 2k8 R2. Installtion is failing with this error in logs. 12-26-2018,12:25:49 : Property(S): ProductToBeRegistered = 1 12-26-2018,12...
  • ArsalanAlli's avatar
    ArsalanAlli
    6 years ago

    i have successfully upgraded my environement (Server and clients) using below upgrade sequence.

    7.6 to 7.7 to 8.0 and then to 8.1.2.

    but now i am facing another issue regarding SRT creation on windows. There is a requirement of ADK installation for SRT.

    I have installed windows 10 ADK on my boot server (Win 2k8 R2), after ADK installation step SRT setup gives error that ADK installation failed. Although i have installed ADK using all of its options as well.

    i have attached the screenshots.

Marianne's avatar
Marianne
Level 6
Please go through the 2 TNs that I posted earlier.
ArsalanAlli's avatar
ArsalanAlli
Level 3
6 years ago

i have successfully upgraded my environement (Server and clients) using below upgrade sequence.

7.6 to 7.7 to 8.0 and then to 8.1.2.

but now i am facing another issue regarding SRT creation on windows. There is a requirement of ADK installation for SRT.

I have installed windows 10 ADK on my boot server (Win 2k8 R2), after ADK installation step SRT setup gives error that ADK installation failed. Although i have installed ADK using all of its options as well.

i have attached the screenshots.

  • Marianne's avatar
    Marianne
    Level 6
    6 years ago

    Glad you managed to complete the upgrade.

    The BMR config issue is new and really needs to be discussed as a new discussion. 

    Not sure if you have seen the following in NetBackup Bare Metal Restore Administrator's Guide ?

    Create an SRT
    BMR SRT provides the resources that are needed to boot the client system and
    begin the restore process. BMR Windows SRT uses Windows Pre-Installation
    Environment (WinPE) as base recovery environment. In order to create this base
    WinPE recovery environment, you need to install Microsoft Assessment and
    Deployment Kit (ADK) version 8.1 on the host.

    ■ Manual ADK setup using FULL ADK 8.1 installable ADK 8.1 is downloadable
    (ADKsetup.exe) and can be installed from Microsoft’s website
    http://go.microsoft.com/fwlink/?LinkId=293840 directly or an offline installation
    can be done by downloading entire ADK installer package from the Microsoft’s
    Website.

    Best to download correct ADK version. 

    • ArsalanAlli's avatar
      ArsalanAlli
      Level 3
      6 years ago

      Thanks Marianne,

      After a week of stuggle, i found this KB in which correct required version of ADK is mentioned i.e . 

      For Windows 10 (ADK 10.1.14393.0 or version 1607) 
For Windows ADK 8.1 (ADK 8.100.26866.0)

      installed the correct version and probelm is resolved.

      KB Link:  https://www.veritas.com/support/en_US/article.100039359

       

      Thanks for helping.

      • Marianne's avatar
        Marianne
        Level 6
        6 years ago

        ArsalanAlli

        The correct version is also clearly mentioned in the BMR Admin Guide as per my post above. 
        It even contains the link to the Microsoft download page.