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Zahid_Haseeb's avatar
Zahid_Haseeb
Moderator
12 years ago

Netbackup Client Install failed in Linux Redhat

Environment

Netbackup = 7.1

Netbackup Server OS = 2003 R2

Client = Linux (its a Virtual Machine)

Netbackup Client = 7.1

selinux=disabled

Problem

Installation failed. See the install logs for reference:



Symantec Installation Script
Copyright 1993 - 2011 Symantec Corporation, All Rights Reserved.


    Installing NetBackup Client Software

Do you wish to continue? [y,n] (y) y
Do you want to install the NetBackup client software for this client? [y,n] (y) y

    OS Level Options
    ----------------
    1. Debian2.6
    2. IBMpSeriesRedHat2.6
    3. IBMpSeriesSuSE2.6
    4. IBMzSeriesRedHat2.6
    5. IBMzSeriesSuSE2.6
    6. RedHat2.6
    7. SuSE2.6.16
    q To quit from this script

    If your Operating System is a newer level than those listed,
    choose the highest level.

    Enter Choice [1 - 7] 6

This package will install Linux/RedHat2.6 client.

This package will install NetBackup client 7.1.

Enter the name of the NetBackup server : tpsbkp

Would you like to use "restore1.xxxx.com" as the configured
name of the NetBackup client? [y,n] (y) y

Detected an attempt to install incorrect platform and/or
operating system and version client binaries on restore1.xxxx.com.

A failure was detected running /home/restore1/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6/cp_to_client tpsbkp restore1.xxxx.com /tmp/install_trace.3867
 

uname -a result

Linux restore1.xxxx.com 2.6.18-8.el5 #1 SMP Fri Jan 26 14:15:21 EST 2007 i686 i686 i386 GNU/Linux
 

  • This looks like 32-bit OS. Only 64-bit is supported.

4 Replies

  • This looks like 32-bit OS. Only 64-bit is supported.
  • You rock ;)

    The same Netbackup Client software I installed on another Linux box at it worked.

    New node result of uname -a  :

    Linux restore.XXXX.com 2.6.18-238.el5 #1 SMP Sun Dec 19 14:22:44 EST 2010 x86_64 x86_64 x86_64 GNU/Linux

    Marking your post as solution and thanks
     

  • Please don't attach PDFs - provide the link to the doc instead.  This will ensure the most recently available version will always be provided.

    In this case, the link is:

    NetBackup (tm) 7.x Operating System Compatibility List (Updated July 24, 2012)
     http://symantec.com/docs/TECH76648

    (I know Zahid already got his answer, but in case anybody searches into this thread later, here's the link :) )