Forum Discussion

fouzia's avatar
fouzia
Level 4
11 years ago
Solved

Netbackup-error: vmware credential validation failed

Hello

when configuring the connection between the NetBackup server and ESX Server under "Media and device management -> credentials -> Virtual Machine Servers" an error  "vmware credential validation failed unable to match hostname expecting "

 

think you

7.6
Backing Up
Backup and Recovery
NetBackup
  • RamNagalla's avatar
    RamNagalla
    11 years ago

    use bpclntcmd -ip <Esxi IP>

    bpclntcmd -hn <ESxi name>

    make sure netbackup is seeing the same name and IP address 

    if yes, use command line to configure it and see how it goes

    /usr/openv/volmgr/bin/tpconfig -add -virtual_machine <virtual_machine_name> -vm_user_id <user ID> -vm_type <virtual_machine_type> -requiredport <IP_port_number> -password <password>

     

    http://www.symantec.com/docs/HOWTO77209

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    So, this is a new setup where you need to configure VMware backups?

    Have you tested hostname lookup at OS level between master and ESX/vCentre and between backup host and ESX/vCentre? 
    Can you ping ESX/vCentre hostname from cmd on master and backup host?

  • fouzia's avatar
    fouzia
    Level 4
    11 years ago

    Hello,

    it is a new ESX server, it is not integrated into the Vcenter, so I want to configure ESX

    from the NetBackup server i can ping the ESX server and even the hostname     from cmd

  • RamNagalla's avatar
    RamNagalla
    Moderator
    11 years ago

    login to the ESXi host and enter the command hostname and see what is the name it is returning.

    make sure the name that is displaying in hostname command output is able to resolve from backup host and you are using the same name to enter the credentials.

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Which version is ESX server? Have you verified compatibility?

    Firewall between backup host and ESX?

    If possible, install vSphere Client on the backup host and see if you can login with the same credentials.

  • fouzia's avatar
    fouzia
    Level 4
    11 years ago

    ESX Server Version: 5.0

    the Firewall between backup host and ESX is desable

    i install vSphere Client on the backup host and I can login with the same credentials

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Maybe you can tell us step-by-step how you have done this config.

    Do you have Enterprise Client license on the master?

    Have you added backup host in Host Properties?

    Maybe this TN will help: 
    http://www.symantec.com/docs/HOWTO70882 

    Or this one to use cmd: 
    http://www.symantec.com/docs/TECH68837 

    PS: 
    You have not mentioned or selected the OS on your master.
    If this is W2008 or W2012, ensure UAC is disabled or else open NBU Admin Console with right-click, Run as Administrator.

  • RamNagalla's avatar
    RamNagalla
    Moderator
    11 years ago

    use bpclntcmd -ip <Esxi IP>

    bpclntcmd -hn <ESxi name>

    make sure netbackup is seeing the same name and IP address 

    if yes, use command line to configure it and see how it goes

    /usr/openv/volmgr/bin/tpconfig -add -virtual_machine <virtual_machine_name> -vm_user_id <user ID> -vm_type <virtual_machine_type> -requiredport <IP_port_number> -password <password>

     

    http://www.symantec.com/docs/HOWTO77209