Forum Discussion

Abdul_Hakkim's avatar
10 years ago

Netbackup Master server upgrade failed (7.1.0.3 to 7.6.0.1)

Hi All,   can someone help me to resolve netbackup master server upgrade fail with error    Database server [NB_cssnetbkp] not available. Exiting from create_nbdb, status[77]” wh...
  • Marianne's avatar
    10 years ago

    The command must be run after failed upgrade as per TECH54607.

    Probably best to find the reason for the failure before you do anything.

    Check the log in /usr/openv/netbackup/logs/nbdb for clues.

    More TNs with possible reasons: 

    NBDB database schema failed to upgrade due to a missing entry from the vxdbms.conf.
    http://www.symantec.com/docs/TECH180071 

    NBDB upgrade fails with "All threads are blocked".
    http://www.symantec.com/docs/TECH186968

    Another one that matches your error:

    The installation of NetBackup Master Server may fail  while it processes create_nbdb if many network interfaces are active.
    http://www.symantec.com/docs/TECH181623 


    PS: 
    Have you checked all pre-req's for 7.6? 
    Such as memory requirements?