Netbackup service layer daemon problem

Hi,

        I have resolved the error. Below are the steps I have done.

1. Check the following port connectivity from Local Host to master server    telnet SS93VPBK01-01 1556

        2.upgraded the Veritas netbackup version from 6.5 to 6.5.3.1 in Local PC’s Remote administration console. 

        3. In the Local PC Below changes done to reduce TCPTIMEWAITDELAY

   a. Go to Start| Run, type regedit, and click OK
    b. Navigate to  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters 
 c. Highlight the Parameterskey, right-click and select New| DWORD Value
 d. Type the name TcpTimedWaitDelay
 e. Double-click TcpTimedWaitDelay and enter a decimal value of 30 
      Default TcpTimedWaitDelay is 240 Seconds
 

3.Check the logs to find out time wait delay due to NIC  /usr/openv/netbackup/logs/admin

  4.The Following command will show the hostname configured with the Robot. This will help to know the whether dummy hostname is configured with the robot. 
            # /usr/openv/Netbackup/bin/admincmd/nbemmcmd –listhosts 
  5. Check the hostnames configured are same. In our setup one entry in the file “/opt/openv/netbackup/db/config/sync” contains the Name SS93VPBK01-NB of master server. 
 This was checked using  the following command.
 
# find / -type f -print -exec ls -larth {} \; |xargs grep -l -i SS93VPBK01-NB
  6.Reboot the Netbackup Services