Netbackup, Sharepoint, GRT with restore error status 37
Hello there,
Sharepoint Backup with GRT enabled completes successfully.
restore failed with error 37, there is no other details about the failure!
we have Symantec Netbacku...
We see reference to hostname centraladmin.services.musanada.net in bprd log:
14:48:48.374 [7144.5124] <16> is_redirected_restore_allowed: One or more input parameters are invalid.14:48:48.374 [7144.5124] <2> process_request: client sr1001spw002 peername centraladmin.services.musanada.net is invalid for restore requestWhere does this hostname fit into the picture?Browsing was successful - we see many fileslist entries in bprd log.Restore request is processed:15:47:01.267 [1744.7232] <2> process_request: browse_clnt: sr1001spw00215:47:01.267 [1744.7232] <2> process_request: requesting_clnt: sr1001spw00215:47:01.267 [1744.7232] <2> process_request: destination_clnt: SR1001CSQL201015:47:01.267 [1744.7232] <2> process_request: clnt_bp_conf_name: sr1001spw00215:47:01.267 [1744.7232] <2> process_request: peername: centraladmin.services.musanada.net
The final result is that 'centraladmin' is seen as actual destination name. Restore ends with status 48:
15:47:01.298 [1744.7232] <2> local_bpcr_connect: Can't connect to client centraladmin.services.musanada.net 15:47:01.298 [1744.7232] <2> ConnectToBPCD: bpcd_connect_and_verify(sr1001spw002, centraladmin.services.musanada.net) failed: 48 15:47:01.298 [1744.7232] <2> log_to_progress_file: BPCD on centraladmin.services.musanada.net exited with status 48: client hostname could not be found
If 'centraladmin' is your Windows Admin Console, please check if 'configured client name' was at any point changed. Important that it must ALWAYS be the local hostname, unless you really want to redirect the restore to this machine.
Use 'All Programs', Symantec NetBackup -> Backup Archive and Restore window on 'centraladmin',
Open File -> NetBackup Client Properties.
Check Client Name.
Ensure that it is indeed 'centraladmin'.
