Plugin query fails with status 37

Question

I am running a query on various plugins at C:\Program Files\Veritas\NetBackup\bin\admincmd&gt;bpstsinfo -pi -stype and i see a result for PureDisk,

C:\Program Files\Veritas\NetBackup\bin\admincmd&gt;bpstsinfo -pi -stype PureDisk

Plugin Info:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plugin Name: libstspipd.dll

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prefix: PureDisk:

&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Label: OpenStorage PureDisk Plugin

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build Version: 11

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build Version Minor: 2

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operating Version: 11

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor Version: 8.0100.0014.1016 01:27:02 Oct

but&nbsp; other plugins fail with Status 37

Example:

Plugin Name: libstspirackspace.dll

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prefix: rackspace

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Label: Rackspace Plugin

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build Version: 11

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build Version Minor: 0

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operating Version: 11

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor Version: v2.1.0.76100_2014.0506

&nbsp;

C:\Program Files\Veritas\NetBackup\bin\admincmd&gt;bpstsinfo -pi -stype rackspace

Cannot process Plugin Info status (one or more invalid arguments).

Cannot proccess STS Info for server nbumaster, Error: operation requested by an

invalid server.

EXIT STATUS = 37

&nbsp;

Question, why are the other plugins failing?

mnolan · Accepted Answer

Some plugins don't work with -stype.

Those should work with -serverprefix instead.

&nbsp;

Example

&nbsp;bpstsinfo -pi -serverprefix rackspace
	Plugin Info:
	&nbsp; &nbsp; &nbsp; &nbsp; Plugin Name: libstspirackspaceMT.so
	&nbsp; &nbsp; &nbsp; &nbsp; Prefix: rackspace
	&nbsp; &nbsp; &nbsp; &nbsp; Label: Rackspace Plugin
	&nbsp; &nbsp; &nbsp; &nbsp; Build Version: 11
	&nbsp; &nbsp; &nbsp; &nbsp; Build Version Minor: 0
	&nbsp; &nbsp; &nbsp; &nbsp; Operating Version: 11
	&nbsp; &nbsp; &nbsp; &nbsp; Vendor Version: v2.1.0.76100_2014.0506

&nbsp;

will_restore · Answer

Maybe you don't have any. Try bpstsinfo with no parameters.

marianne · Answer

PureDisk is NBU dedupe that is automatically installed along with NBU server software. 
Any other plugins need to be obtained from the vendor and installed separately.

Why are you looking for other plugins?

Have you tried 'bpstsinfo -pi' as per Will's suggestion?

tech1212 · Answer

The example for&nbsp; rackspace shows it under 'bpstsinfo -pi', but fails when I add the -stype.&nbsp; So I have to assume it is installed...&nbsp; I tried a few others that are listed when I enter "bpstsinfo -pi" and get the same failure.

&nbsp;

marianne · Answer

Please show us full output of the command.

Again - what is the purpose of running the commands?

What type of dedupe/OST/cloud storage do you have in the environment?

tech1212 · Answer

Thank you mnolan.&nbsp;&nbsp; That command worked.

Forum Discussion

Plugin query fails with status 37

11 Replies

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