Forum Discussion

baumkuchen's avatar
baumkuchen
Level 3
11 months ago

Postgresql restore fails with the error message"Failed to begin the transaction - 3"

Hi, i'm trying to run a restore on postgresql DB and having a error message "Failed to begin the transaction -3" Anyone can give solution for this? -------------------------------------------------...
Linux
  • Nicolai's avatar
    Nicolai
    11 months ago

    Looks like a name resolution problem - Netbackup cannot resolve the client name via DNS.

     vnet_cached_getaddrinfo_and_update() failed 6 0x6

     

     

  • Nicolai's avatar
    Nicolai
    11 months ago

    Netbackup first tried 1556 (PBX) , then 13724 (vnetd) and then 13720 (bpcd).

    For connectivity test try using bptestbpcd from master server, media server AND from client to master server.

sanket_pathak1's avatar
sanket_pathak1
Level 4

baumkuchen 

In addition to what Nicolai stated... following string also catches my attention which is potentially a port connection failure.

16:15:10.961 [9906] <2> bprd_get_features: bprd_connect(testpgsql2) failed, cannot connect on socket (25)

DB servers makes connection with Primary Server over Port 1556 and 13720 (bprd). Validate if both ports are opened to Primary server. My suspicion is more on 13720 (bprd).

Hope it helps.

Nicolai's avatar
Nicolai
Moderator
11 months ago

Netbackup first tried 1556 (PBX) , then 13724 (vnetd) and then 13720 (bpcd).

For connectivity test try using bptestbpcd from master server, media server AND from client to master server.