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slim_Hannachi's avatar
slim_Hannachi
Level 3
12 years ago

Problème BMR client netbackup 7.1 avec Os AIX

 

Bonjour
j'ai reçu le probleme BMR sur un cleint AIX 6.1
Plateforme: 
Master server : OS Solaris 10, Natbackup 7.1
Server à backup : agent client netbackup AIX 7.1, Os de AIX 6.1.
etat de client connecté est existe sur un reseau de backup dedié( reseau dédié pour  la palateforme de backup).
Merci de me aider à resoudre cette probleme vue la criticité du plateforme.
 
log de probleme:
 
09/21/2012 10:57:25 - Info nbjm (pid=17894) starting backup job (jobid=71653) for client KBPRORAC02D001, policy SOA_Prod_BMR, schedule Full-BMR
09/21/2012 10:57:25 - Info nbjm (pid=17894) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=71653, request id:{5D25FC38-03CA-11E2-BD02-00144FA05E06})
09/21/2012 10:57:25 - requesting resource backup-hcart-robot-tld-0
09/21/2012 10:57:25 - requesting resource backup.NBU_CLIENT.MAXJOBS.KBPRORAC02D001
09/21/2012 10:57:25 - requesting resource backup.NBU_POLICY.MAXJOBS.SOA_Prod_BMR
09/21/2012 10:57:26 - granted resource  backup.NBU_CLIENT.MAXJOBS.KBPRORAC02D001
09/21/2012 10:57:26 - granted resource  backup.NBU_POLICY.MAXJOBS.SOA_Prod_BMR
09/21/2012 10:57:26 - granted resource  000227
09/21/2012 10:57:26 - granted resource  HP.ULTRIUM4-SCSI.001
09/21/2012 10:57:26 - granted resource  backup-hcart-robot-tld-0
09/21/2012 10:57:26 - estimated 15002642 kbytes needed
09/21/2012 10:57:26 - begin Parent Job
09/21/2012 10:57:26 - begin Bare Metal Restore: Start Notify Script
09/21/2012 10:57:26 - Info RUNCMD (pid=23519) started
09/21/2012 10:57:26 - Info RUNCMD (pid=23519) exiting with status: 0
Operation Status: 0
09/21/2012 10:57:26 - end Bare Metal Restore: Start Notify Script; elapsed time 0:00:00
09/21/2012 10:57:26 - begin Bare Metal Restore: Bare Metal Restore Save
09/21/2012 10:57:27 - Info bpbrm (pid=23526) KBPRORAC02D001 is the host to backup data from
09/21/2012 10:57:27 - started process bpbrm (pid=23526)
09/21/2012 10:57:29 - collecting BMR information
09/21/2012 10:57:29 - connecting
09/21/2012 10:57:29 - connected; connect time: 0:00:00
09/21/2012 10:57:29 - transfering BMR information to the master server
09/21/2012 10:57:29 - connecting
09/21/2012 10:57:29 - connected; connect time: 0:00:00
09/21/2012 10:57:59 - Error bpbrm (pid=23526) BMRERR: Received BMR error: Failed to import Config file. (1)
09/21/2012 10:57:59 - Error bpbrm (pid=23526) BMRERR: Received BMR error: Failed sending the discovery. (1)
09/21/2012 10:57:59 - Error bpbrm (pid=23526) BMRERR: Received BMR error: BMR information discovery failed. (1)
09/21/2012 10:57:59 - Info bmrsavecfg (pid=0) done. status: 1: the requested operation was partially successful
09/21/2012 10:57:59 - end writing
Operation Status: 1
09/21/2012 10:57:59 - end Bare Metal Restore: Bare Metal Restore Save; elapsed time 0:00:33
09/21/2012 10:57:59 - begin Bare Metal Restore: Policy Execution Manager Preprocessed
Operation Status: 0
09/21/2012 11:07:27 - end Bare Metal Restore: Policy Execution Manager Preprocessed; elapsed time 0:09:28
09/21/2012 11:07:27 - begin Bare Metal Restore: End Notify Script
09/21/2012 11:07:27 - Info RUNCMD (pid=23829) started
09/21/2012 11:07:27 - Info RUNCMD (pid=23829) exiting with status: 0
Operation Status: 0
09/21/2012 11:07:27 - end Bare Metal Restore: End Notify Script; elapsed time 0:00:00
Operation Status: 1
09/21/2012 11:07:27 - end Parent Job; elapsed time 0:10:01
the requested operation was partially successful  (1)
 
 
Merci d'avance.
 
 
7.1.x and Earlier
Agents
AIX
Backing Up
Backup and Recovery
Database
Error messages
Evaluating
Linux
NetBackup

13 Replies

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  • mandar_khanolka's avatar
    mandar_khanolka
    Level 6
    12 years ago

    what is your netbackup master server and client version?

    Please check debug level 6 logs of bmrsavecfg (generated on client) and bmrd (bmr master server log on your NB master server) to know exact failure cause.

     

    thanks.

    mandar

  • slim_Hannachi's avatar
    slim_Hannachi
    Level 3
    12 years ago

     

    Plateforme Netbackup 7.1.
    Master server : OS Solaris 10, Master Natbackup 7.1
    Client Os : AIX 6.1,  Netbackup AIX 7.1, 
    thank you for your reply
     Explain me please how to check debug level 6 logs of bmrsavecfg (generated on client OS AIX 6.1) and how the bmrd (bmr master server log NB master server on your Solaris 10 OS).
    Thinks.
    Slim
     
  • mandar_khanolka's avatar
    mandar_khanolka
    Level 6
    12 years ago

    Find /usr/openv/netbackup/nblog.conf file

    Edit it to set debuglevel=6

    Set it both on your master as well as on client. Re-run BMR backup to reproduce the problem. Open the logs. In case you are not getting the problem then attach them here.

    thanks.

    mandar

  • mandar_khanolka's avatar
    mandar_khanolka
    Level 6
    12 years ago

    For BMRD (bmr master server log), on NB master server:

    /usr/openv/logs/bmrd/*.log

    and for bmrsavecfg logs, on your client:

    /usr/openv/logs/bmrsavcfg/*.log

     

    thanks.

    mandar

  • mandar_khanolka's avatar
    mandar_khanolka
    Level 6
    12 years ago

    BTW the logs you provided are not generated with debug level 6.

    The error message in BMRD logs indicates that client bmr configuration import failed while parsing /usr/sbin/lsjfs2 output on your client.

    0,51216,128,119,2,1348503960612,15291,1,0:,50:Critical function failed. OutputType = LSJFS2_NUM.,51:ParseClientInformation.cpp:ParseClientInformation(),1
    1,51216,128,119,3,1348503960627,15291,1,0:,0:,28:ImportCfg.cpp:ImportConfig(),1,(18|)

     

    Please can you paste "/usr/sbin/lsjfs2" o/p on your client. Also need both bmrd and bmrsavecfg debug level 6 level log by updating both master and client nblog.conf as mentioned earlier. After increasing debugloglevel, re-fire bmr backup so sufficient logs will be generated.

    Thanks.

    Mandar

  • slim_Hannachi's avatar
    slim_Hannachi
    Level 3
    12 years ago

    hi 

    this is the result of /usr/sbin/lsjfs2

     

    # /usr/sbin/lsjfs2
    #MountPoint:Device:Vfs:Nodename:Type:Size:Options:AutoMount:Acct:OtherOptions:                            LvSize:FsSize:BlockSize:Sparse:InlineLog:InlineLogSz:EAformat:Quota:DMAPI:VIX:                            EFS:ISNAPSHOT:maxext
    /:/dev/hd4:jfs2::bootfs:1048576:rw:oui:non::1048576:1048576:4096:oui:non:0:v1:                            non:non:oui:non:non:0:
    /home:/dev/hd1:jfs2:::262144:rw:oui:non::262144:262144:4096:oui:non:0:v1:non:n                            on:oui:non:non:0:
    /usr:/dev/hd2:jfs2::bootfs:25165824:rw:oui:non::25165824:25165824:4096:oui:non                            :0:v1:non:non:oui:non:non:0:
    /var:/dev/hd9var:jfs2::bootfs:2097152:rw:oui:non::2097152:2097152:4096:oui:non                            :0:v1:non:non:oui:non:non:0:
    /tmp:/dev/hd3:jfs2:::10485760:rw:oui:non::10485760:10485760:4096:oui:non:0:v1:                            non:non:oui:non:non:0:
    /admin:/dev/hd11admin:jfs2:::262144:rw:oui:non::262144:262144:4096:oui:non:0:v                            1:non:non:oui:non:non:0:
    /opt:/dev/hd10opt:jfs2:::786432:rw:oui:non::786432:786432:4096:oui:non:0:v1:no                            n:non:oui:non:non:0:
    /var/adm/ras/livedump:/dev/livedump:jfs2:::524288:rw:oui:non::524288:524288:40                            96:oui:non:0:v1:non:non:oui:non:non:0:
    /HA6:/dev/fslv00:jfs2:::1048576:rw:oui:non::1048576:1048576:4096:oui:non:0:v1:                            non:non:oui:non:non:0:
    /orabin:/dev/fslv01:jfs2:::20971520:rw:oui:non::20971520:20971520:4096:oui:non                            :0:v1:non:non:oui:non:non:0:
     
    just one remarque that this client is a cluster HACMP of IBM AIX and this is cluster of Oracle DB 10g with a partage ressources groupe  
    # lspv
    hdisk0          00f61d76c9dfa1ba                    rootvg          active
    hdisk1          00f61d7611ffc3c7                    rootvg          active
    hdisk2          00f62562ccf8833a                    vg_db100        concurrent
    hdisk3          00f62562ccf8f5ce                    vg_db100        concurrent
    hdisk4          00f62562ccf97beb                    vg_db100        concurrent
    hdisk5          00f62562ccf9e080                    vg_db100        concurrent
    hdisk6          00f61d76cb796b51                    vg_db100        concurrent
    hdisk7          00f62562ccfa7ec3                    vg_db100        concurrent
    hdisk8          00f61d76cb7a0566                    vg_bkpdb100     concurrent
    hdisk9          00f62562ccfb20b1                    vg_db100        concurrent
    hdisk10         00f62562ccfbc178                    vg_db100        concurrent
    hdisk11         00f61d76cb7ac2ec                    vg_db100        concurrent
    # lsdev -Cc disk
    hdisk0  Disponible  Unité de disque SCSI virtuelle
    hdisk1  Disponible  Unité de disque SCSI virtuelle
    hdisk2  Disponible  Unité de disque SCSI virtuelle
    hdisk3  Disponible  Unité de disque SCSI virtuelle
    hdisk4  Disponible  Unité de disque SCSI virtuelle
    hdisk5  Disponible  Unité de disque SCSI virtuelle
    hdisk6  Disponible  Unité de disque SCSI virtuelle
    hdisk7  Disponible  Unité de disque SCSI virtuelle
    hdisk8  Disponible  Unité de disque SCSI virtuelle
    hdisk9  Disponible  Unité de disque SCSI virtuelle
    hdisk10 Disponible  Unité de disque SCSI virtuelle
    hdisk11 Disponible  Unité de disque SCSI virtuelle
     
    thinks
    slim
     

     

  • mandar_khanolka's avatar
    mandar_khanolka
    Level 6
    12 years ago

    >> that this client is a cluster HACMP of IBM AIX

    hmmm. this could be causing import issue failing to map file systems.

    can you provide /usr/openv/netbackup/baremetal/client/data/bundle.dat file created on your client machine.

    thanks.

    mandar