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Npalma's avatar
Npalma
Level 4
12 years ago

Problema con Respaldo, error 40 y 811

Estimados.-

Tengo un problema con un respaldo el cual arroja 2 tipos de errores los cuales desconozco,

he tratado de buscar ambos errores en la plataforma de conocimiento y no he tenido buenos resultados.

 

El overview del job...

Selección_018.png

 

El detailed status del job...

Selección_019.png

 

Que puede ser...

 

 

Saludos...

 

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  • cruisen's avatar
    cruisen
    12 years ago

    Hi NPALMA received your message.

    You should look up into your backup host. You will find this in the policy vmware.

    I think in your case its called media-bkp, i can not see better from your scrrenshot.

    On the Vmware Backup Host or on the Hyper-V host, correct the "HKLM\SOFTWARE\VERITAS\VxMS\InstallDir64" registry value to point to the correct location for the VxMS binaries.

     

    http://www.symantec.com/business/support/index?page=content&id=TECH73597

     

    best regards

    cruisen

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  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    12 years ago

    Google translate:

    Tanto aprovecha después de 20 minutos - por favor aumente el cliente conecta y el cliente lee los tiempos de espera en los servidores de soportes a un valor más alto - prueba 1800, reinicie los servicios e intente de nuevo la copia de seguridad

    English:

    Both fail after 20 minutes - please increase the client connect and client read timeouts on your media servers to a higher value - try 1800, restart their services and then try the backup again

  • Npalma's avatar
    Npalma
    Level 4
    12 years ago

    Mark.-

    Hi , iĺl check...

    I will comment the results at a time.

     

     

    Tnx

  • cruisen's avatar
    cruisen
    Level 6
    12 years ago

    Hi NPALMA received your message.

    You should look up into your backup host. You will find this in the policy vmware.

    I think in your case its called media-bkp, i can not see better from your scrrenshot.

    On the Vmware Backup Host or on the Hyper-V host, correct the "HKLM\SOFTWARE\VERITAS\VxMS\InstallDir64" registry value to point to the correct location for the VxMS binaries.

     

    http://www.symantec.com/business/support/index?page=content&id=TECH73597

     

    best regards

    cruisen

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    12 years ago

    In the NetBackup Admin Console go to Host Properties - Media Servers

    Open each media server and on the timeouts section set the client read and client connect timeouts to 1800 and then re-start the services on each media server to register the change

     

     

  • Npalma's avatar
    Npalma
    Level 4
    12 years ago

     

    Cruisen. -
     
    The solution was to add VxMS path "C: \ Program Files \ Common Files \ VERITAS \ VxMS \" (without the quotes).
     
    Thank you very much! both Cruisen, Mark.
     
    Greetings.