Forum Discussion

snawaz3's avatar
snawaz3
Level 6
12 years ago

Netbackup Client Service

The netbackup client service, the netbackup legacy client service and the netbackup legacy network service all  fail to start either using the local system account or a domain account.
7.1.x and Earlier
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    12 years ago

    Please upgrade client to NBU 7.5 followed by 7.5.0.5 patch.

    There is no reason why client should run an old, unsupported version of NBU.
    It also makes no sense to try and troubleshoot an old, unsupported version of NBU,

    Please upgrade client and ensure that all NBU services startup successfully.
    At this point, we can help to troubleshoot SQL policy in a separate discussion.

    PS: there should be some record in Event viewer logs of failed Service startup attempt.

Marianne's avatar
Marianne
Level 6
12 years ago

Please upgrade client to NBU 7.5 followed by 7.5.0.5 patch.

There is no reason why client should run an old, unsupported version of NBU.
It also makes no sense to try and troubleshoot an old, unsupported version of NBU,

Please upgrade client and ensure that all NBU services startup successfully.
At this point, we can help to troubleshoot SQL policy in a separate discussion.

PS: there should be some record in Event viewer logs of failed Service startup attempt.