Forum Discussion
MarianneX2still i am facing same certoficate issue, i tried what X2 suggested, below is line i added in my silent file
nbcertcmd -getCertificate -host %COMPUTERNAME%.%USERDNSDOMAIN% -server Masterserver.corp.pri -force >> "c:\Temp\NB_Install.log
- X26 years agoModerator
Ranjit1Have you checked the log file from the install? Does it give any clues about what actually fails?
- Ranjit16 years agoLevel 4
X2As per hostcertificate logs
22:01:02.441 [9584.5896] <2> curlSendRequest: actual http response : 400 expected http result: 200
22:01:02.441 [9584.5896] <2> parse_json_error_response: Error code returned by server is :5954
22:01:02.441 [9584.5896] <2> parse_json_error_response: Developer error message return by server :The master server could not match any hostnames from alias list [Client server.corp.pri] to the IP address:x.x.x.x
22:01:02.441 [9584.5896] <16> nbcert_curl_gethostcertificate: Failed to perform getcertificate, with error code : 5954
22:01:02.441 [9584.5896] <2> NBClientCURL:~NBClientCURL: Performing curl_easy_cleanup()
22:01:02.441 [9584.5896] <2> nbclnt_curl_prefnet::reset: Returning VN_STATUS_SUCCESS
22:01:02.441 [9584.5896] <16> GetHostCertificate: nbcertcmdtool command failed to get certificate. retval = 5954
22:01:02.441 [9584.5896] <2> nbcertcmdtool: EXIT STATUS 5954: The host name could not be resolved to the requesting host's IP address.- Ranjit16 years agoLevel 4
X2For error 14 Veritas backline recommended to add below listed files in exclusion list of antivirus, is it really work ? i am not sure because for some serevr its working fine
Antivirus Exclusions for Windows:
For a 32-bit machines:
C:\Program Files\Veritas\NetBackup\* (and all sub-directories)
C:\Program Files\Veritas\\Volmgr\* (and all sub-directories)
C:\Program Files\Veritas\NetBackupDB\*
C:\Program Files\VERITAS\VxPBX\*
C:\Program Files\Veritas\pdde\*
For a 64-bit machines:C:\Program Files\Veritas\NetBackup\* (and all sub-directories)
C:\Program Files\Veritas\\Volmgr\* (and all sub-directories)
C:\Program Files\Veritas\NetBackupDB\*
C:\Program Files (x86)\VERITAS\VxPBX\*
C:\Program Files\Veritas\pdde\*
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