Forum Discussion

snawaz3's avatar
snawaz3
Level 6
12 years ago

Remote client upgrade

I upgraded my master/media server win 2008 r2 from nbu 7.1.0.4 to nbu 7.5.0.6. I want to remotely upgrade all my clients to 7.5.0.6. I run the client setup from my master server. When I add a client ...
7.5
Backup and Recovery
NetBackup
  • Marianne's avatar
    Marianne
    11 years ago

    Please take a step back and review requirements for remote installation.
    You are trying to install 7.5 first of all, right? 

    See About Windows client system requirements in NBU installation guide: http://www.symantec.com/docs/DOC5155

    Local installation:

    To install NetBackup client software locally, the system
    must meet the following configuration requirements:
    ■ Microsoft Windows 2003/XP, Windows 2008/Vista, or
    Windows 2008 R2/Windows 7
    ■ Any TCP/IP transport that is Windows Sockets
    compliant. (Use of the TCP/IP transport that comes with
    the server or the operating system is recommended.)
    ■ A network adapter that your TCP/IP transport supports
     
    Remote installation:
     
    To install NetBackup client software remotely, the system
    must meet the following configuration requirements:
    ■ All the requirements for local installations must be met.
    ■ The source system must run Windows 2003, 2008, or
    2008 R2 Server.
    ■ Administrator privileges are required for the user that
    performs remote installations.
     
    Please read the whole section - there is more info.
     
    Above requirement for Administrator privileges means domain admin rights.
    Ensure that UAC is disabled on the system where you are starting the installation.
    Furthermore - you can only install 32-bit systems from a 32-bit server and 64-bit clients from a 64-bit server.
     
Nate_D1's avatar
Nate_D1
Level 6
12 years ago

Ah, yeah you did mention that. Hmm, that seems strange. Could it be something funky like windows firewall/mcafee OAS/etc. stomping the client install port?  I just tested on my end and as soon as I click 'add' I get a screen prompting for domain and hostname info, and then after that it asks for credentials. Do you get past that or is that where you get an error?