Forum Discussion

FlyMountain's avatar
11 years ago

Remote Netbackup Java administratro console issue

we are having a remote netbackup java admin console issue. it worked great before. After we migrated our master to new hardware (same hostname but different IP), we can lauch the remote java console ...
  • Mark_Solutions's avatar
    11 years ago

    You say it is slow but I assume it does actually work if you have got to the device wizard

    I would be most inclined to look at your network and how you PC gets to the Master Servers new network address

    Maybe try adding your Master Server name and IP address to your PC's hosts file and your PCs name and IP address to the Master hosts file to cut down the time / hops it does to communicate - a different IP address may mean a different vlan and how you route there could be the issue

    Take a look at how many hops are made when you use the following from your PC (though it may be the return route that is the issue):

    pathping mastername