Forum Discussion

ianG's avatar
ianG
Level 5
13 years ago

restoring - "tapemark or blank tape encountered"

Hi there, Encountering this error message when attempting to restore from a few tapes (on a Quantum i6000). Both master and media server are on version 7.0.1, running windows 2k3. Trying a 'bpmed...
7.1.x and Earlier
Backup and Recovery
NetBackup
  • ianG's avatar
    ianG
    13 years ago

    Thanks guys, we got to the bottom of it :)

     

    The libraries were configured to encrypt the tapes, and during a repartition of the library a few months ago, this encryption configuration was lost. So when the libraries then went to read the older encrypted tapes they just appeared to be blank/corrupted. Just needed to reconfig the connection to the encryption servers, and these tapes were readable again.

    Thanks again all, your input was was much appreciated

Nicolai's avatar
Nicolai
Moderator
13 years ago

Have these tape been expired or relabeled lately to release new media for backup ?

It *cloud* be the tapes has been overwritten by re-labeling them. This would put a empty header in the beginning of the tape. The tapes however hold valid backup images.

kbytes = 1342166651, NumberOfImages = 24, ValidImages = 24

See info about tape marks in  : http://www.symantec.com/docs/TECH143890