Hi,
This error "Server Status: Communication with the server has not been initiated or the server status has not been retrieved from the serve" is usually an indication of a comms problem.
Please check the following
- You can resolve the master server, media server and client from the client using nslookup (on hostname and IP address)
- You can resolve the master server, media server and client from the master server using nslookup (on hostname and IP address)
- You can resolve the master server, media server and client from the media server using nslookup (on hostname and IP address)
- Use bpcltncmd command to perform the same checks as shown in steps 1-3
- run bpclntcmd -pn on the client and make sure that the master replies with the client name
- Use bptestbpcd or telnet to verify that the master and media can connect to the client (verify the same from the client to the master/media)