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Albatross_'s avatar
Albatross_
Level 5
10 years ago

Robot busy error

Hi Experts,

I have been facing the " Robot busy, inventory operation in progress (254)" error from a quite long period.

we are using NB 6.0 ( Linux ) with NDMP.

Untill yesterday the restoration ran successfully. But when I started to restore some other data Its throwing Robot Busy error.

I restared media manager daemons, But no luck.

When I do robot inventory it taking long time but  gives no output, The prompt keeps waiting and there is pid for vmcheckxxx running backround.

Can you please let me know How can I overcome this issue and have a permanent fix.

Thanks in Advance..

 

Cheers

Albatorss

 

 

 

7.1.x and Earlier
Backup and Recovery
Linux
NetBackup
  • Marianne's avatar
    Marianne
    10 years ago
    Check robot display panel or web interface. If someone has opened the robot door, it will do its own inventory when robot door is closed again. Depending on the size of the robot and amount of slots, this can take quite some time. This process may have even got stuck due to some error on the robot. You need to check the robot...

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  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    Check robot display panel or web interface. If someone has opened the robot door, it will do its own inventory when robot door is closed again. Depending on the size of the robot and amount of slots, this can take quite some time. This process may have even got stuck due to some error on the robot. You need to check the robot...
  • jim_dalton's avatar
    jim_dalton
    Level 6
    10 years ago

    Marianne forgot to mention: you need to upgrade!

    Restating netbackup , the robot or the whole master server if you can might be handy for clearing out processes, a marker in the sand.

    Jim

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    No reply for more than a week... 

    Hope issue with robot has been resolved in the meantime?

  • Albatross_'s avatar
    Albatross_
    Level 5
    10 years ago

    Hi Marianne,

    Apologize for the delay reply.. I am on holiday..Thanks for your valuble suggestions

    Cheers

    Albatross

     

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    Wow! Nice long holidays where you work!

     

    Thanks for eventually getting back to us.

  • Albatross_'s avatar
    Albatross_
    Level 5
    10 years ago

    Hi

    I have power recycled the masterserver , tape library and nas device.

    After that everything is under control.

     

    Thankyou

    Cheers

    Albatross

     

     

     

     

     

  • revarooo's avatar
    revarooo
    Level 6
    10 years ago

    You really should pick one of the answers above as the Solution and not your own. Jim & Marianne gave you good advice and deserve the credit.