Robtest cannot move tape from drive back to slot
Hi,
i have this issue with backup as Robtest cannot move tape from drive back to slot
1- moving tape media from slot 363 to drive 3 .. done
m s363 d3
Initiating MOVE_MEDIUM from address 2362 to 1002
MOVE_MEDIUM complete
2- moving tape from dive 3 to s363 .. failed
m d3 s363
Initiating MOVE_MEDIUM from address 1002 to 2362
move_medium failed
sense key = 0x5, asc = 0x3a, ascq = 0x0, MEDIUM NOT PRESENT
3-status of drives now
s d
drive 1 (addr 1000) access = 1 Contains Cartridge = no
drive 2 (addr 1001) access = 1 Contains Cartridge = no
drive 3 (addr 1002) access = 0 Contains Cartridge = yes
Source address = 2362 (slot 363)
Barcode = GVE968
drive 4 (addr 1003) access = 1 Contains Cartridge = no
drive 5 (addr 1004) access = 1 Contains Cartridge = no
drive 6 (addr 1005) access = 0 Contains Cartridge = yes
Source address = 2311 (slot 312)
Barcode = GVF003
drive 7 (addr 1006) access = 1 Contains Cartridge = no
drive 8 (addr 1007) access = 1 Contains Cartridge = no
drive 9 (addr 1008) access = 1 Contains Cartridge = no
drive 10 (addr 1009) access = 1 Contains Cartridge = no
drive 11 (addr 1010) access = 1 Contains Cartridge = no
drive 12 (addr 1011) access = 1 Contains Cartridge = no
drive 13 (addr 1012) access = 1 Contains Cartridge = no
drive 14 (addr 1013) access = 1 Contains Cartridge = no
drive 15 (addr 1014) access = 1 Contains Cartridge = no
drive 16 (addr 1015) access = 1 Contains Cartridge = no
drive 17 (addr 1016) access = 1 Contains Cartridge = no
<< Press return to continue, or q and return to stop >>
drive 18 (addr 1017) access = 1 Contains Cartridge = no
READ_ELEMENT_STATUS complete
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Symantic Product Name: Symantec Netbackup
Product Version: 7.0.1
Operating System: HP-UX 11iv3
The tape should move using your original commands unless there is a problem with it
Due to the lack of paths available to robtest you could issue a reset command via the device monitor in the admin console (just right click the affect drive and select Reset)
This should unload and move the tape back to the slot
Check in robtest a couple of minutes after you have done the reset but make sure you close robtest first as you will lock the robtics otherwise
Hope this helps