Forum Discussion

rizwan84tx's avatar
rizwan84tx
Level 6
13 years ago

SAN Client: ARCHIVE Python device disappears

Hi All, Recently; i've been experiancing issues in a SAN client. Let me explain how its all setup, San Client: Windows 2008 R2 EE, on QLE2462. FT Media Server: RHEL 5.5 x64, targer HBA...
7.1.x and Earlier
Backing Up
Backup and Recovery
Configuring
Error messages
NetBackup
Troubleshooting
  • Mark_Solutions's avatar
    Mark_Solutions
    13 years ago

    You have either a faulty HBA, faulty cables, a bad switch or a bad library - but somethiung is sending resets to the device and then it shows as being in use

    You need to see if you can get logs from everything to see if you can pin it down.

    There are setting on some switches that can cause a reset as well as on the HBA itself.

    Also worth checking your media servers for ophaned bptm processes that can be causing issues in view of the "resource is in use comment" - this is what you get when Removable Storage Service or TUR has not been dealt with but also when bptm / bpbrm processes have been orphaned.

    Are you sure nothing else is zoned to it that shouldn't be?.

Mark_Solutions's avatar
Mark_Solutions
Level 6
13 years ago

You have either a faulty HBA, faulty cables, a bad switch or a bad library - but somethiung is sending resets to the device and then it shows as being in use

You need to see if you can get logs from everything to see if you can pin it down.

There are setting on some switches that can cause a reset as well as on the HBA itself.

Also worth checking your media servers for ophaned bptm processes that can be causing issues in view of the "resource is in use comment" - this is what you get when Removable Storage Service or TUR has not been dealt with but also when bptm / bpbrm processes have been orphaned.

Are you sure nothing else is zoned to it that shouldn't be?.