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midocoma's avatar
midocoma
Level 1
4 years ago

'shadow copy components'

Hello, When we use ALL_LOCAL_DRIVES, the backup is blocked because of the components 'shadow copy components' with the status code 50

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7.6
Windows 8

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  • Marianne's avatar
    Marianne
    Level 6
    4 years ago

    midocoma 

    Please give us more info.

    What do you mean with 'the backup is blocked' ? Do you mean the backup is failing?

    You have selected NBU 7.6 as the version and Windows 8 as the OS.

    Are you really using NBU 7.6 that reached EOSL in 2017?
    What exacly is on Windows 8 - the client failing with status 50?

  • jnardello's avatar
    jnardello
    Moderator
    4 years ago
    Have you run a backup of just the Shadow Copy Components successfully via NBU ? Are all VSS writers stable or is one of them showing an error ?
  • Marianne's avatar
    Marianne
    Level 6
    4 years ago

    midocoma 

    Can you double-check the OS version that you are trying to backup?
    Confirm that it's not 'Home Edition'.

    I have just checked the NBU 7.6 OS SCL.
    See screenshot below (the document is no longer available on Veritas web site):