Socket Fail Issue

hi,

does it a standard or Data base backup?

Does it a single stream or Multi stream backup?

does it writing any data before failing jobs, or its failing without wirting any data?

what is the client read timeout in Media server?

Hi Nagalla, Thanks for your reply. does it a standard or Data base backup? Standard Does it a single stream or Multi stream backup? Single Stream does it writing any data before failing jobs, or its failing without wirting any data? No what is the client read timeout in Media server? 7200

Please post the failed job detail status and the bpcd log form the client with Verbose = 5 

and also try with Multistream backup to isolate the issue, and see if its able to make the streams, and if yes, all the streams are failing or any specific stream.. to find if that is specific file system or because of the network.

Have backups ever worked for this client? Which Linux version? Why NBU 6.5? 32-bit unsupported OS? Single stream backup of single filesystem or multiple? Does Job Details tab show initial successful connection? If so, we need client's bpbkar log as well.

Hi Marianne, After Long time, We have intiated a backup for a request. It is an ESX Server. 6.5 uname -a Linux Client _servername 2.6.18-128.ESX #1 Fri Apr 10 00:08:17 PDT 2009 x86_64 x86_64 x86_64 GNU/LinuClient Single Stream backup of single filesystem. Does Job Details tab show initial successful connection? Yes. ------------------------------------------------------------------------------------------ 01/25/2013 12:10:11 - Info nbjm (pid=8105) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=4846, request id:{11515BEC-66BA-11E2-B549-00215AF8647B}) 01/25/2013 12:10:11 - requesting resource STU1 01/25/2013 12:10:11 - requesting resource MasterServer_Name.NBU_CLIENT.MAXJOBS.CLient Server Name 01/25/2013 12:10:11 - requesting resource MasterServer_Name.NBU_POLICY.MAXJOBS.SAP_application_servers_backup 01/25/2013 12:10:11 - granted resource MasterServer_Name.NBU_CLIENT.MAXJOBS.CLient Server Name 01/25/2013 12:10:11 - granted resource MasterServer_Name.NBU_POLICY.MAXJOBS.Policy Name 01/25/2013 12:10:11 - granted resource TD1283 01/25/2013 12:10:11 - granted resource HP.ULTRIUM4-SCSI.000 01/25/2013 12:10:11 - granted resource STU1 01/25/2013 12:10:11 - estimated 0 kbytes needed 01/25/2013 12:10:11 - Info nbjm (pid=8105) started backup job for client CLient Server Name, policy policy Name, schedule Schedule NAme on storage unit STU1 01/25/2013 12:10:13 - started process bpbrm (pid=3645) 01/25/2013 12:10:23 - Info bpbrm (pid=3645) CLient Server Name is the host to backup data from 01/25/2013 12:10:23 - Info bpbrm (pid=3645) reading file list from client 01/25/2013 12:10:23 - connecting 01/25/2013 12:10:39 - Info bpbrm (pid=3645) starting bpbkar on client 01/25/2013 12:10:39 - Info bpbkar (pid=0) Backup started 01/25/2013 12:10:39 - Info bpbrm (pid=3645) bptm pid: 3689 01/25/2013 12:10:39 - connected; connect time: 0:00:00 01/25/2013 12:10:40 - Info bptm (pid=3689) start 01/25/2013 12:10:40 - Info bptm (pid=3689) using 65536 data buffer size 01/25/2013 12:10:40 - Info bptm (pid=3689) using 30 data buffers 01/25/2013 12:10:40 - Info bptm (pid=3689) start backup 01/25/2013 12:10:40 - Info bptm (pid=3689) backup child process is pid 3691 01/25/2013 12:10:40 - Info bptm (pid=3689) Waiting for mount of media id TD1283 (copy 1) on server MasterServer_Name. 01/25/2013 12:10:40 - mounting TD1283 01/25/2013 12:11:43 - Info bptm (pid=3689) media id TD1283 mounted on drive index 0, drivepath /dev/rtape/tape8_BESTnb, drivename HP.ULTRIUM4-SCSI.000, copy 1 01/25/2013 12:11:43 - mounted TD1283; mount time: 0:01:03 01/25/2013 12:11:43 - positioning TD1283 to file 5 01/25/2013 12:13:19 - positioned TD1283; position time: 0:01:36 01/25/2013 12:13:19 - begin writing 01/25/2013 14:19:07 - Error bpbrm (pid=3645) from client CLient Server Namet: ERR - Cannot write to STDOUT. Errno = 104: Connection reset by peer 01/25/2013 14:19:09 - Error bptm (pid=3689) media manager terminated by parent process 01/25/2013 14:19:23 - Info bpbkar (pid=0) done. status: 24: socket write failed 01/25/2013 14:19:23 - end writing; write time: 2:06:04 01/25/2013 14:29:23 - Info nbjm (pid=8105) starting backup job (jobid=4846) for client CLient Server Name, policy policy Name, schedule Schedule NAme socket write failed (24) -------------------------------------------------------------------------------------------------------------------

01/25/2013 14:19:23 - Info bpbkar (pid=0) done. status: 24: socket write failed

bpbkar is not started, 

do you still have this problem, or did fixed as saying in above post?

Hi Nagalla, Backup is completed.Please find the Job details screnshot. But it took 3 attempt to complete.

its just took around 36 GB, does it matching your data size in your File system?

Do you have decicated backup network or only single network for both backup and Production?

if you have decicated network could you make sure that the backup is using Dedicated network for data transport?

please provide the bpcd , bpkbar, bpbrm and bptm logs 

Hi, My backsize is 36 Gb. We dont have dedicated network for backup environment. I have uploaded the logs. Can u guide me how to get bpkbar logs.