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hawkinsm's avatar
hawkinsm
Level 2
10 years ago

Spoold.exe continuously hangs

Hello all, I am running NetBackup 7.5 using a clustered master and 3 media servers. One media server has a MSDP dedup volume that was running perfectly until last week. Spoold.exe continues to han...
Backing Up
Backup and Recovery
Error messages
NetBackup
Windows Server (2003-2008)
  • hawkinsm's avatar
    hawkinsm
    10 years ago

    All looked normal in the logs. I did go ahead and apply the patch to version 7.5.0.7 and the volume is now working. I will need to upgrade the RAM because it is commiting the majority of my RAM to spoold.exe even when there is no activity or jobs running.

    Thanks for all the help everyone!!!

hawkinsm's avatar
hawkinsm
Level 2
10 years ago

So I checked the bptm.log and everything looks good until it gets to this line

bp_sts_open_image: STH set to STS_SA_IMAGE

254139:bptm:7584:<hostname>: [ERROR] PDSTS: impl_set_imh_image_prop: PdvfsClose()failed (22:Invalid argument)

254139:bptm:7584:<hostname>: [ERROR] PDSTS: impl_image_handle: impl_set_imh_image_prop() failed (2060001:one or more invalid arguments)

254139:bptm:7584:<hostname>: [ERROR] PDSTS: impl_create_image: impl_image_handle() failed (2060001:one or more invalid arguments)

bp_sts_open_image: sts_create_image failed: error 2060001