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ElGringo's avatar
ElGringo
Level 6
11 years ago

strange message

Hello,

 

I noticed the following message in the detail log

"cannot  backup id , error = required value not set"

 

Thye job complete successfully but I guess this suggest something wrong or that could be better.

 

I use NetBackup 7.6.0.1 on windows 2008R2 platforms (Client and server)

Backup are stored on MSDP STU.

 

Thanks for help !!!

 

 

Backup and Recovery
NetBackup
Troubleshooting
  • Will_Restore's avatar
    Will_Restore
    11 years ago

    Message: required value not set

    Explanation: An incomplete request was made to the bpdbm process (on UNIX), or the NetBackup Database Manager service (on Windows). This error usually occurs because different versions of software are used together

    Recommended Action: Do the following, as appropriate:

    • Verify that all software is at the same version level.

    • For detailed troubleshooting information, create bpdbm and admin debug log directories and retry the operation. Check the resulting debug logs.

     

    http://www.symantec.com/business/support/index?page=content&id=HOWTO90570#v15099039

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  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    Could we see the full text of the message please (job log i assume?)

    Please tell us the job type (Windows or application type?)

    Can you also run an All Log Entries report and attach it to the thread as a text file for a period of a few minutes either side of the time the error ocurred

    Thanks

  • Will_Restore's avatar
    Will_Restore
    Level 6
    11 years ago

    Message: required value not set

    Explanation: An incomplete request was made to the bpdbm process (on UNIX), or the NetBackup Database Manager service (on Windows). This error usually occurs because different versions of software are used together

    Recommended Action: Do the following, as appropriate:

    • Verify that all software is at the same version level.

    • For detailed troubleshooting information, create bpdbm and admin debug log directories and retry the operation. Check the resulting debug logs.

     

    http://www.symantec.com/business/support/index?page=content&id=HOWTO90570#v15099039

  • ElGringo's avatar
    ElGringo
    Level 6
    11 years ago

    Hello,

     

    Thanks wr !

    The client was running NBU7.5.0.x and the server 7.6.0.1.

    So there was a mistmatch NBU version between them !