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girish_nair1984's avatar
girish_nair1984
Level 5
13 years ago

Symantec netbackup with Dell PowerVault 124T

Hi friends. For our project, we are using Dell PowerVault 124T Tape Drive with Symantec Netbackup 7.0 on Redhat Linux 5. Recently due to some hardware issues, we had to replace our Dell powervaul...
7.1.x and Earlier
Backup and Recovery
Error messages
NetBackup
  • Marianne's avatar
    Marianne
    13 years ago

    Correct . You need to find the reason for drive going down.... See my post above......  

    https://www-secure.symantec.com/connect/forums/symantec-netbackup-dell-powervault-124t#comment-7379251 

     

Marianne's avatar
Marianne
Level 6
13 years ago

You need to troubleshoot the reason for the DOWN drive(s).

Please do the following:

Add VERBOSE entry to <install-path>\veritas\volmgr\vm.conf

Restart NBU Device Management service.

All Media Manager activities will now be logged to Event Viewer System and Application logs.

After doing the above, use Device Monitor to UP the drive(s). If it goes DOWN again, please check Event Viewer System and Application logs.

Also create <install-path>\veritas\netbackup\logs\bptm folder for NBU tape management troubleshooting.