Forum Discussion

Parthiban's avatar
Parthiban
Level 2
15 years ago

system state restore issue

 Hi All,  We are rebuilding the Windows 2003 Enterprise client server which was crashed 2 days before. Below are the steps we followed. 1. same OS with correct  MP & patches as were in the earl...
7.1.x and Earlier
Backing Up
Backup and Recovery
NetBackup
Troubleshooting
  • Parthiban's avatar
    Parthiban
    15 years ago

    Issue resolved after installing the Correct version of the Netbackup client server.

    It was 6.5.5 before crash. but the server team installed 6.5 only. We found it after lots of battles. The doc above is excellent.

    Thanks all for the solution.

    You Rock !!!

     

    -Parthiban

Andy_Welburn's avatar
Andy_Welburn
Level 6
15 years ago

if you were unsure, it was covered in the doc:

"...

3. Install NetBackup Client.

Install the same version of the NetBackup Client for Windows as it was during the backup, including any necessary patches.  Do not install a newer (higher) version than the master server.  

If the client version is not known, the version file (<install_path>\VERITAS\NetBackup\version.txt) can be restored from the backup image of the client to an alternate location on the master or a media server and examined.

..."