Forum Discussion

Scott_Lundberg's avatar
16 years ago

Tape is unloaded after every job

Environment:
NB 6.5.3.1
Tandberg Robotic library  Magnum 224
Exabyte LTO3 drive in the library
SCSI U-320 connection
Windows 2003 Std R2 with latest Windows updates (as of 2009-03-25)

Problem:
During an MSSQL backup where several databases on the same server are backed up, the tape drive is repeatedly unloaded and loaded after each and every database is backed up.  Looking in the Tandberg interface shows the same tape being moved from the Drive, to the robot slot and then back to the drive again.
Netbackup appears to wait the media unmount delay (I have tried 180 and 300 seconds, no change) before reloading the drive, but it unloads the drive immediately after the current database is written.  
This sounds similar to the issue in bug http://support.veritas.com/docs/283280, but this was resolved...

Anyone else seeing this problem?

Thanks,
Scott
  • After dealing with a failed robot and a failed drive and 4 weeks of shipping bad products, we have finally got a working library again...

    In the meantime, I opened a support call with Symantec and after checking several settings, it appears that the issue is related to the Global Attributes -> Maximum Jobs per client.  After changing this from 1 to 99 and then using the client settings to limit other clients besides the SQL server to 1, the issue with multiple rewinds, unloads and loads during the same SQL server backup is solved. 


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