Unable to allocate resources for diagnostics

Is this the "diagnstic" when right clicking on a drive in the device monitor ?

What type of robot do you have (model and vendor) ?

As I re-call only TLD types of robots are supported -but I may be wrong.

Never used that before, just tried it on i500 and it failed with error 810 even though the library was just serviced and backups are running fine.

Hi,

Is the Master and media servers are same..?

did you try with vmoprcmd -d and tpconfig -d commands

are the drives are showing online or AVR mode..?

also try nbemmcmd -getemmserver

Please paste all these reports here.

Do you have test media in order to perform diagnostics? 

Have you reviewed the steps to be followed in NBU Admin Guide I? 

If I may ask - what is the purpose of the diagnostics test? 

Best possible test for a tape drive and media is a backup and restore.

Please use the diagnostics that are supplied by your drive manufacturer.

Follow the instructions found in the documentation for your hardware.

If the drives are part of a robotic library there is usually a nice interface to check for alerts and pull log files. 

If the drive is a standalone drive you will have to download the software from the manufacturers website and install on the media server that is physically attached to the drives.

Work with your hardware supplier to resolve hardware issues. 

I tried vmoprcmd -d and tpconfig -d commands.

Both shows all drives and status is UP. They are all online.

 nbemmcmd -getemmserver returns error. 'nbemmcmd' not recognised

TLD

nbemmcmd -getemmserver returns error. 'nbemmcmd' not recognised

This command has nothing to do with physical devices and/or diagnostics.

nbemmcmd command is in <install-path>\veritas\netbackup\bin\admincmd.

If you have a W2008 server, open cmd with 'Run as Administrator'. 

The purpose:

I removed the drives and added them again and wanted to check if they were fine.