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Preethi_S's avatar
Preethi_S
Level 3
12 years ago

Unable to start BPRD

Hi All, I have a Windows 2003 Master Server with NBU 7.1.0.2 on it. Netbackup Request Daemon (followed by bpdbm,nbjm and nbpem) are stopped. Any attempts to start them throws an error "Service did...
  • Marianne's avatar
    12 years ago

    Please stop all services again with bpdown, then create bprd log folder in <install-path>\veritas\netbackup\logs. Start NBU with bpup.

    Copy log file in logs folder to bprd.txt and post here as file attachment.

    Things to check before doing the above: 

    Compare output of 'hostname' with output of <install-path>\veritas\netbackup\bin\bpclntcmd -self.
    Are they the same?
    Also check NBU Server entries in registry (using regedt32, not regedit):  

    HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config\Server

    Does first Server entry correspond with 'hostname' output and bpclntcmd output?
    If not - has master server hostname been changed?