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  • hello support,

     

    i am new for netbackup . how to check the communication between master , media and client servers in cli and gui.

     

     

    thanks in advance

     

     

     

  • I am new, I wanted to restore my database, here is the error that appears
    04/20/2018 10:07:33 - commencer Restauration
    04/20/2018 10:07:36 - restauration depuis l'image BAM-S-SX3-01-P.SOTELMA.LOCAL_1523747352
    04/20/2018 10:07:36 - demande pour la ressource @aaaab
    04/20/2018 10:07:36 - ressource accordée  MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=nbumedia-dsi-dpool;Path=PureDiskVolume;StorageServer=nbumedia-dsi.sotelma.local;MediaServer=nbumedia-dsi.sotelma.local
    04/20/2018 10:07:36 - Informations bprd (pid= 5284) Found (13) files in (1) images for Restore Job ID 92499.xxx
    04/20/2018 10:07:37 - Informations bprd (pid= 5284) Restoring from copy 1 of image created 04/14/18 23:09:12 from policy SI-ERP-SQL-Full
    04/20/2018 10:07:42 - Informations bpbrm (pid= 5704) test-v-erp-01-p is the host to restore to
    04/20/2018 10:07:43 - Informations bpbrm (pid= 5704) reading file list for client
    04/20/2018 10:07:43 - connexion
    04/20/2018 10:07:43 - Informations bpbrm (pid= 5704) starting bptm
    04/20/2018 10:07:47 - Informations tar32 (pid= 4040) Restore started
    04/20/2018 10:07:47 - connecté ; temps de connexion : 0:00:00
    04/20/2018 10:07:47 - Informations bptm (pid= 5644) start
    04/20/2018 10:07:48 - processus démarré bptm (pid= 5644)
    04/20/2018 10:07:48 - Informations bptm (pid= 5644) reading backup image
    04/20/2018 10:07:49 - Informations bptm (pid= 5644) using 30 data buffers
    04/20/2018 10:07:49 - Informations bptm (pid= 5644) spawning a child process
    04/20/2018 10:07:49 - Informations bptm (pid= 5644) child pid: 6808
    04/20/2018 10:07:49 - Informations bptm (pid= 6808) start
    04/20/2018 10:07:50 - processus démarré bptm (pid= 6808)
    04/20/2018 10:08:13 - commencer la lecture
    04/20/2018 10:11:35 - Informations bptm (pid= 5644) waited for empty buffer 3917 times, delayed 4030 times
    04/20/2018 10:11:36 - terminer la lecture ; temps de lecture : 0:03:23
    04/20/2018 10:11:36 - Informations tar32 (pid= 4040) done. status: 5
    04/20/2018 10:11:36 - Informations bptm (pid= 5644) completed reading backup image
    04/20/2018 10:11:36 - Informations bptm (pid= 5644) EXITING with status 0 <----------
    04/20/2018 10:11:37 - Informations nbumedia-dsi.sotelma.local (pid= 5644) StorageServer=PureDisk:nbumedia-dsi.sotelma.local; Report=PDDO Stats for (nbumedia-dsi.sotelma.local): read: 21541172 KB, CR received: 5930796 KB, CR received over FC: 0 KB, dedup: 0.0%
    04/20/2018 10:11:37 - Informations tar32 (pid= 4040) done. status: 5: échec de la récupération des fichiers demandés
    04/20/2018 10:11:37 - Erreur bpbrm (pid= 5704) restauration client - EXIT STATUS 5 : échec de la récupération des fichiers demandés
    04/20/2018 10:11:38 - restauré de l'image BAM-S-SX3-01-P.SOTELMA.LOCAL_1523747352 ; temps de restauration : 0:04:02
    04/20/2018 10:11:41 - terminer Restauration ; temps écoulé 0:04:08
    Erreur de restauration de la politique MS-SQL-Server  (2809)
    Thank you for your help



    • The error is from the client, 5 lines above the first line you highlighted in red:

      04/20/2018 10:11:36 - Informations tar32 (pid= 4040) done. status: 5 

      Look at the log in NetBackup\logs\tar on the client to find the error. Because this is SQL Server, check for a dbclient log, too. If you don't have tar and dbclient folders, create them and run the test again. I recommend turning up logging on the client. You do this in the NetBackup console under host properties. There are two logging settings for Windows clients. Set the one under Logging to 5 and the one under Windows client properties to 2.

      • DC4's avatar
        DC4
        Level 2
        Thank you, I still got this error message

        OPERATION RESTORE
        OBJECTTYPE DATABASE
        DATABASE "hrmv6"
        # The following image is type: Full
        NBIMAGE "BAM-S-SX3-01-P.MSSQL7.BAM-S-SX3-01-P\SQLSAGEX3.db.hrmv6.~.7.001of001.20180414231230..C"
        SQLHOST "TEST-V-ERP-01-P"
        NBSERVER "NBUMASTER-CDC.SOTELMA.LOCAL"
        BROWSECLIENT "bam-s-sx3-01-p.sotelma.local"
        MAXTRANSFERSIZE 6
        BLOCKSIZE 7
        RESTOREOPTION REPLACE
        BACKUPMODEL SNAPSHOT
        RECOVEREDSTATE RECOVERED
        TRACELEVEL MAX
        NUMBUFS 2
        ENDOPER TRUE

        INF - RESTORE STARTED USING
        Microsoft SQL Server 2012 (SP1) - 11.0.3128.0 (X64)
        Dec 28 2012 20:23:12
        Copyright (c) Microsoft Corporation
        Web Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
        Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\Test-rest-hrm3.bch, Op# = 1.
        INF - Using backup image BAM-S-SX3-01-P.MSSQL7.BAM-S-SX3-01-P\SQLSAGEX3.db.hrmv6.~.7.001of001.20180414231230..C
        INF - restore database "hrmv6" from VIRTUAL_DEVICE='VNBU0-1844-2848-1524232127' with snapshot, replace , norecovery
        INF - Number of stripes: 1, Number of buffers per stripe 2.
        INF - Created VDI object for SQL Server instance <TEST-V-ERP-01-P>. Connection timeout is <300> seconds.
        Restore started Fri Apr 20 15:48:51 2018

        ERR - Error in VxBSABeginFileListRestore: 3.
        CONTINUATION: - System detected error, operation aborted.
        INF - OPERATION #1 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\Test-rest-hrm3.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 265(265) seconds.
        INF - Results of executing <C:\Program Files\Veritas\NetBackup\DbExt\MsSql\Test-rest-hrm3.bch>:
        <0> operations succeeded. <2> operations failed.
        INF - Thread has been closed for stripe #0
        ERR - A panic close was issued to dbclient #0.