Forum Discussion

PBY's avatar
PBY
Level 4
7 years ago

VM restore to client failure

Hello Everyone !

I have created RHEL VM (RHEL 7, 64bit, ext4 filesystem), now I am able to browse dataset/folders to restore 2-3 files only, but while restoring it shows following error message: 

My Environment is:
Master: windows host
Media:HPUX host
Client:RHEL 7 VM

 

Restore JOB details

Aug 7, 2017 3:09:02 AM - begin Restore
Aug 7, 2017 3:09:25 AM - Info bprd (pid=7880) Found (145,055) files in (1) images for Restore Job ID 1107.xxx
Aug 7, 2017 3:09:34 AM - restoring from image RHEL.VM_1502096229
Aug 7, 2017 3:09:44 AM - requesting resource @aaabA
Aug 7, 2017 3:09:44 AM - granted resource MediaID=@aaabA;DiskVolume=AAA_HPUX_CoE_GRT;DiskPool=HPUX_CoE_GRT;Path=AAA_HPUX_CoE_GRT;StorageServer=10.X.X.X;MediaServer=HPUX.HOST
Aug 7, 2017 3:09:53 AM - Info bprd (pid=7880) Searched ( 5) files of (145,055) files for Restore Job ID 1107.xxx
Aug 7, 2017 3:09:53 AM - Info bprd (pid=7880) Restoring from copy 1 of image created 08/07/17 02:57:09 from policy test1
Aug 7, 2017 3:09:18 AM - Info bpdm (pid=18310) started
Aug 7, 2017 3:09:18 AM - started process bpdm (pid=18310)
Aug 7, 2017 3:09:19 AM - Info bpdm (pid=18310) reading backup image
Aug 7, 2017 3:09:19 AM - Info bpdm (pid=18310) requesting nbjm for media
Aug 7, 2017 3:09:19 AM - Info bpdm (pid=18310) using 30 data buffers
Aug 7, 2017 3:09:19 AM - Info bpdm (pid=18310) spawning a child process
Aug 7, 2017 3:09:19 AM - Info bpbrm (pid=18310) child pid: 18311
Aug 7, 2017 3:09:23 AM - begin reading
Aug 7, 2017 3:09:29 AM - end reading; read time: 0:00:06
Aug 7, 2017 3:09:29 AM - Info bpdm (pid=18310) completed reading backup image
Aug 7, 2017 3:09:29 AM - Info bpdm (pid=18310) EXITING with status 0
Aug 7, 2017 3:09:29 AM - Info HPUX.HOST (pid=18310) StorageServer=hp-StoreOnceCatalyst:10.X.X.X; Report=scanned: 0 KB, CR sent: 0 KB, dedup: 0.00%
Aug 7, 2017 3:10:40 AM - requesting resource @aaabA
Aug 7, 2017 3:10:40 AM - granted resource MediaID=@aaabA;DiskVolume=AAA_HPUX_CoE_GRT;DiskPool=HPUX_CoE_GRT;Path=AAA_HPUX_CoE_GRT;StorageServer=10.X.X.X;MediaServer=HPUX.HOST
Aug 7, 2017 3:09:51 AM - Error bpbrm (pid=18326) Request from host HPUX.HOST (11.X.X.X) to host RHEL.VM (11.X.X.X) is not allowed access. Host HPUX.HOST (11.X.X.X) is not an authorized server for host RHEL.VM
Aug 7, 2017 3:09:51 AM - Error bpbrm (pid=18326) bpcd on RHEL.VM exited with status 59: access to the client was not allowed
Aug 7, 2017 3:09:51 AM - Info tar (pid=0) done. status: 59: access to the client was not allowed
Aug 7, 2017 3:09:51 AM - Error bpbrm (pid=18326) client restore EXIT STATUS 59: access to the client was not allowed
Aug 7, 2017 3:23:02 AM - restored from image RHEL.VM_1502096229; restore time: 0:13:28
Aug 7, 2017 3:23:11 AM - end Restore; elapsed time 0:14:09
NetBackup VMware policy restore error (2820)

 

I am able to restore files on my master windows host but on client it throws an error.

 

7 Replies

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  • quebek's avatar
    quebek
    Moderator
    7 years ago

    Hello

    This looks like redirected restore - so the client which was backed up and the one to which you are restoring are not the same. 

    try to create touch file No.Restristions in /usr/openv/netbackup/db/altnames - if altnames does not exist create that folder too. On windows similar thing... Once in place rerun the restore job...

    • PBY's avatar
      PBY
      Level 4
      7 years ago

      No, I have backed up the same RHEL VM and trying to restore some files on same RHEL VM.

      • quebek's avatar
        quebek
        Moderator
        7 years ago

        in that case your client is not having the media server in his bp.conf file

        so add there in the second line

        SERVER = HPUX.HOST

        or what ever that media server name is

  • sdo's avatar
    sdo
    Moderator
    7 years ago

    quebek - please take this the right way.... but I dead against the No.Restrictions file... don't get me wrong, it's useful in a lab/test/PoC environment... but IMO should never be used in production.

    • quebek's avatar
      quebek
      Moderator
      7 years ago

      sdo this is your take... I provided him easiest solution... if he wants to be more secure he will do the reading and realise that there can be other file names like - client name with contents etc... NBU admin guides are widely available and reading those is more than welcome.

      I am not acting here as security officer ;)