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JAM1991's avatar
JAM1991
Level 4
10 years ago

VMware - Snapshot error encountered (156)

I have a VMware policy configured using annotation query to select clients. Yesterday one of the clients failed with a status code of 156. Last night the same client completed successfully. ...
7.6
Backup and Recovery
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NetBackup
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Windows Server (2003-2008)
  • SymTerry's avatar
    SymTerry
    10 years ago

    23/09/2014 18:56:55 - Critical bpbrm(pid=106712) from client PD-DC2-CITRIX2: FTL - VMware error received: An error occurred while saving the snapshot: Failed to quiesce the virtual machine.

    This error looks to be the cause. Look at bpfis log with vmcloglevel = 6 for further logs. (see VMware for NetBackup Administration Guide for more information on vmcloglevel)

    This error can occur when The I/O in the virtual machine is very high and the quiesce operation is unable to flush all the data to disk as more and more I/O is being created. There can be different solutions to this including pausing active applications with high I/O or restart the vmware tools service in the guest. I have even seen reinstalling/upgrading to latest version of vmware tools to fix.

     

SymTerry's avatar
SymTerry
Level 6
10 years ago

23/09/2014 18:56:55 - Critical bpbrm(pid=106712) from client PD-DC2-CITRIX2: FTL - VMware error received: An error occurred while saving the snapshot: Failed to quiesce the virtual machine.

This error looks to be the cause. Look at bpfis log with vmcloglevel = 6 for further logs. (see VMware for NetBackup Administration Guide for more information on vmcloglevel)

This error can occur when The I/O in the virtual machine is very high and the quiesce operation is unable to flush all the data to disk as more and more I/O is being created. There can be different solutions to this including pausing active applications with high I/O or restart the vmware tools service in the guest. I have even seen reinstalling/upgrading to latest version of vmware tools to fix.