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PranavB's avatar
PranavB
Level 4
11 years ago

Volume resolution error for (System State:\System Files\System Files)

Good Day Geeks !   there are two systems that are giving issues while backing up their shadow copy components. Below is the error:    Volume resolution error for (System State:\System ...
7.6
Backing Up
Backup and Recovery
Error messages
NetBackup
Windows Server (2003-2008)
  • Pangal's avatar
    Pangal
    10 years ago

    Hi,

            Increase the logging to maximum and fire the backup. Check the bpbkar log . Check whether nbu is unable to resolve any path

     

     

     

     

Mark_Solutions's avatar
Mark_Solutions
Level 6
11 years ago

Where do the drives reside?

If they are SAN drives located on Hitachi or similar SAN the client may have VSS writers provided by the SAN

You can check to see if anything other than the default VSS writers are installed using:

vssadmin list providers

If so then from the \netbackup\bin\ directory run:

w2koption -backup -snapshotprovidertype 1

This forces the system to use the Windows VSS writers - usually backups get a 156 error but not always.

It can also be a floppy drive mapped to a VMware server or a recovery partition that doesn't have a drive letter assigned

See what the bpfis and bpbkar logs show - you may need to ramp the logging on the client right up

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