What do you mean RESET PATH / MISSING PATH ERROR
Hello,
I've some issue with my library especially with a drive.
I don't understand why I'm loose a path on onen drive. The others still working correctly.
By consequently a tape still lock in the drive, anymore backup can run on this drive.
For the solve this issue i need to delete all path then delete the drive, restart the drive on library and configure again the librairy.
That is painful because i need stop netbackup services
So I would know if you have already meet this issue. How you have solved that?
What do you mean RESET PATH > on drives tabs ?
You are correct, if OS cannot see the tape drive, no device driver path are created.
Once you get a change to talk to the FC admin, ask him to check if he/she can see 5 drives in SAN fabric. If yes, check SAN zoning include all 5 drives.
Depending on FC HBA vendor, each company provide low level utilities that let you see, what the FC card can see, without going through the OS layer. For Qlogic card, this utility is called SANSurfer. It won't repair anything, but it will help you in troubleshooting the issue, by providing certainty about drive being visible to the host or not.