Forum Discussion

KirillKrotov's avatar
KirillKrotov
Level 4
7 years ago

Fail to install Netbackup Self Service Adapter

Greetings! I try to install Netbackup Self Service. I've successfully installed NSS Portal, but while i run the NSS Adapter installer i get error. Let's see that step by step. -Select Components(in...
CasperCreedy's avatar
CasperCreedy
Level 3
7 years ago

Hi KrotovKirill, 

From the error, it seems like you're pointing the adapter at the root of the website when looking for the Portal. Have you installed the Portal to the Root? or is it in a virtual directory?


Regards
Casper.

 

  • KirillKrotov's avatar
    KirillKrotov
    Level 4
    7 years ago

    Hi Casper,

    In this case i've installed Portal to the Root. But before i tried to install it to the virtual directory and i have got the same error.

    Regards

    • CasperCreedy's avatar
      CasperCreedy
      Level 3
      7 years ago

      Hi,

      When you browse to http://server does the portal resolve (the panels won't work at this stage, but the page should be viewable)

      If that works, can you then browse to http://server/NetBackupSelfServicePublicWebService/DirectaApi.svc and tell me what you see?


      Thanks

      • KirillKrotov's avatar
        KirillKrotov
        Level 4
        7 years ago

        When i browse to http://server i get http error.

        And the same error, when i browse http://server/NetBackupSelfServicePublicWebService/DirectaApi.svc

        Regards