Storage Foundation 3.2.542.0 error message

Question

Hi all,
&nbsp;
we have a veritas enterprise administrator runnning on windows 2003 server cluster running. Now i see an exclamation mark on some volumes and hd's.&nbsp; If opne a volume and see one of the disks i see this alerts:
Warning V-76-58645-1000
Aler Propagated
and
Error V-76-58645-1080
Subdisk Detached
If i take a look on my SAN it seems that all HD's are ok.
At the moment I'm not really know what it means and what i have to do. Can anyone help me here?
Or i have just to reactivate the harddisks? or just du cluster turn to the other cluster node?
&nbsp;
Thank you very much!
&nbsp;
&nbsp;

marianne · Accepted Answer

No errors from HBA driver or vxio errors in System log?
You are not really giving us much to work with...
The Yellow exclamation is a warning - normaly seen as a result of connectivity or I/O issue. I would expect some sort of evidence in Event Viewer logs.

Extract from 5.1 admin guide:
		Warning. The yellow caution symbol indicates there is a potential problem but the system can still function normally.

This is in line with what you are seeing - all data seem to be accessible.
What seems weird is the fact that FIVE different harddisks are all showing internal name as disk1.
If you can afford downtime on your cluster, please offline the cluster group, then try to manually deport and import diskgroup. See if that makes a difference.
I am a bit hesitant to suggest too many 'remedial' actions because you are out of support...
&nbsp;

marianne · Answer

Please check Windows System and Application logs for errors.
It sounds as if the server has lost connectivity from OS perspective.
	What happens if you go to Actions - Rescan?
Hopefully you have mentioned VEA version and not SFW version?

mghomer · Answer

Hi Marianne,
thanks for your reply. In the windows event logs i see some error's for one day.
Failed to deport cluster dynamic disk roup Data1-Diskgroup and for some other goups.
Action Rescan - do nothing.
If I open help - info - it shows me the Veritas Enterprise Administrator V 3.2.542.0
What is about just reactiveate&nbsp; the disk? Go ti Mangment COnsole - Disks- and right click on the error disk - and just "Reactivate Disk" or you think it will bring me in some trouble to do this? Beacuase at the moment all the volumes are online for the endusers.
&nbsp;

marianne · Answer

To fix your current problem, we need to understand what caused the problem and what that disk status is.
Please check System Log as well for for errors. 'Failed to deport' is a symptom as a result of 'something else'.
Please also post a screenshot of Disk View that shows the Status for all disks?
&nbsp;
PS:
If we look at this table: http://www.symantec.com/docs/TECH24718 &nbsp;&nbsp; VEA version 3.2.542 is SFW version 4.3 MP1.
All SFW 4.x versions reached EOSL about a year ago: http://www.symantec.com/docs/TECH50624 
Any reason why you are running a Cluster (that assumes Critical application) on unsupported software?
&nbsp;

mghomer · Answer

here are the screenshots.
The only thing i see in my smtp tool is the cluster node was changed at this time. Maybe the connection was down for a short time and the cluster service ahs changed the cluster node and something goes wrong with the SFW.
PS. We will replace the hardware so we have to wait at the moment.

marianne · Answer

Apologies for misunderstanding.
Please click on Disks in left pane so that we can see all harddisks in the right pane with status of each disk.
Similar to my attachment...
You seem to have FlashSnap mirrors for your volumes. as long as one copy of the data volume is fine, the data will be accessible to end-users.
I would also like to see the 'Mirrors' tab for one of these volumes.
&nbsp;
PLEASE check System log for errors?
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Storage Foundation 3.2.542.0 error message

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