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gardis's avatar
gardis
Level 4
3 years ago

System Recovery 22 - check your internet connection

Hi! 
I have installed System Recovery 22 on 4 computers today and it´s a bug on all of them (22.0.0.62226).  
When i use "check for updates" I get the message "Check your internet connection and try agian". 

It´s the same on all four computers (latest version of Windows 10). 

Can anyone else test the feature?

 

 

  • akihiro1's avatar
    akihiro1
    3 years ago

    Hello,

    Engineering uploaded the files to check the product version for VSR 22 to the update site. The message "This Veritas System Recovery product version is up-to-date. No updates are currently available" appears on SR 22 now.

    Thank you for the feedback !!

    Thanks,

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  • akihiro1's avatar
    akihiro1
    Moderator
    3 years ago

    Hi,
    I also confirmed the same message. I think the correct message is "This product is the latest version. There are no updates.".

    I reported this symptom to Engineering already. Fortunately this issue occurs on System Recovery 22 only and "Check for updates" is not needed on SR 22 as of now.

    Thanks,

  • akihiro1's avatar
    akihiro1
    Moderator
    3 years ago

    Hello,

    Engineering uploaded the files to check the product version for VSR 22 to the update site. The message "This Veritas System Recovery product version is up-to-date. No updates are currently available" appears on SR 22 now.

    Thank you for the feedback !!

    Thanks,