Forum Discussion

vtas_chas's avatar
vtas_chas
Level 6
8 years ago

Old SYMC profile merge?

When we first moved to VOX my old SYMC communities profile/login simply wouldn't work, so I created a new one on VOX.  I got reminded of this today when I went searching for an old answer I'd given and found a post under the SYMC profile.  The VOX profile doesn't show my certs or accreditations, but the SYMC one does.

Any idea how to merge those two or at least link them some one way?

  • TylerWelch's avatar
    TylerWelch
    8 years ago

    Hi Charles,

    I'll send you a note via email to address your issue. 

     

    Tyler

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  • TylerWelch's avatar
    TylerWelch
    Community Manager
    8 years ago

    Hi Charles,

    I'll send you a note via email to address your issue. 

     

    Tyler

    • Rod_p1's avatar
      Rod_p1
      Level 6
      8 years ago

      IT just resolved my after quite sometime and now I can post again. I currently have 3 accounts though and my VAM user is different than my SSO but I have my posts back and am linked into the VOX platform.

      If there is an easier way I wish it had been more advertised.