Knowledge Base Article

Troubleshooting a mailbox that will not archive in Enterprise Vault

One of the most common questions asked by Enterprise Vault administrators on the Symantec Connect forums is: “Why does this mailbox not get archived?”. There are many different reasons why the mailbo...

Published 12 years ago

Version 1.0

Information Governance

Level 6

12 years ago

Which registry entry to implement ?

Because at the moment as part of the leaver policy in my company is to do the following:

1. Disable the AD account
2. Disable the Exchange Mailbox from EMC
3. Hide from the Address book.

and I wonder how can EV 9 make sure that all email is archived and the mailbox is only containing the placeholder so that it is safe to delete from Exchange Server ?