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Davide_Russo's avatar
17 years ago

Error : e0009413 - An error occurred during the snapshot cleanup

Hello,
 
On a Small Business Server 2003 R2 (SP2) with RAID5 and Backup Exec 10.1 (SP3) i have some times the following error:
 
Error : e0009413 - An error occurred during the snapshot cleanup, or could not locate a snapped volume from which to back up.

Snapshot provider error (0x46B): A potential deadlock condition has been detected. Check the Windows Event Viewer for details. V-79-57344-37907 - Snapshot error during backup. Set has been canceled.

 V-79-57344-34108 - An unexpected error occurred when cleaning up Symantec Volume Snapshot Provider (VSP) snapshots. Make sure that no other application has a lock on the cache files created by the snapshot operation.
 
I have found the following articles, but it don't resolve the issue:
 
Has someone any other ideas?
 
Thanks in advanced for your help!
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