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Mats_Holm's avatar
Mats_Holm
Level 4
18 years ago

Getting Hardware error on new HP MSL4048 LTO3 with 11d

Hi!

We're having problems implementing a new HP MSL4048 robot with two LTO3 tapedrives into a new 11d enviromnet. BE server is Win2003 x64.

The installation is fine and we're using the default settings for the device. When trying to write to a tape it writes about 700k and stops and getteing error saying "hardware error occured". Looking in the media tab it shows up with as end marker unreadable.

We've tried both drives but with the same results. Anyone havin gany idea what to search for?

//Mats

1 Reply

  • Hello,

    Please make sure that the device is supported in 11d.

    Refer to the following Hardware compatibility list.

    http://support.veritas.com/docs/282249

    Thanks.