Forum Discussion
Lber
17 years agoLevel 3
I had this problem on Xmas eve, after a fortnightly tape change. I did manage to fix the issue 2 weeks before, by removing tapes and replacing them, and then getting vxa lib tool to move the tapes in and out of the drive.
After it happened on 24/12/07, i spoke to Tandberg in Germany, who asked me a few questions and then arranged a replacement library to be sent out to me. When the new drive appeared, i loaded the same tapes in and got the same problem. So i uninstalled backup exec and then reinstalled it. Things worked fine afterwards.
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