Cannot update Backup Exec (Error 1723 with installer package)
I'm trying to run Veritas Update for the latest hotfix available for my edition of Backup Exec (version 21.4, 1200.2536), and I get this: "Error 1723. There is a problem with this windows Installer package. A DLL required for this install to complete could not be run." Thanks!23Views0likes1CommentHyper-V VMs get hosed after backup
"Hosed" being the technical term. It seems that after either/or of 2 VMs on the host machine, after a backup, cannot start. It also appears that Backup Exec creates snapshots that don't get re-absorbed into the parent virtual disk. So I'll end up with a series of .avhdx's, and if I try to start that VM, it'll tell me there's an ID mismatch in the chain of virtual disks. Pretty much every single time after a backup. The exact error is: 'VSERVER' failed to start. Synthetic SCSI controller (Instance ID XXXXX): Failed to Power on with Error 'The chain of virtual hard disks is corrupted. There is a mismatch in the identifiers of the parent virtual hard disk and differencing disk'. There is a fix, using the Set-VHD command, but I can't keep doing that over and over again. Additionally, I'll get this error from Backup Exec itself: V-79-40960-38691 - Backup Exec cannot create a recovery checkpoint for the 'VSERVER' virtual machine. (Note: "Use snapshot technology" is checked). Any ideas where I can start looking to fix this? Backup Exec version 21.4, 1200.2536, Windows Server 2019 Thanks!16Views0likes1CommentRestore Backup From tape via backup exec to a new Server (SOME ONE SAVE ME)
Hello everybody. recently my company was invaded by ransomware, which encrypted all servers and their respective files before this happened, I used a server where I had configured backup exec 15, but it was also encrypted including the application. I installed a new server and backup exec and I want to add the tapes to recover the backups from the old server. Someone can help me? I use an HP storage tape model: Storeserver 1/8 g2 tape Autoloader and the backup exec version 21 in server 2019 so: Windows server 20191.1KViews0likes1CommentBE2012, BE15, BE21: Catalogization of imported bkf files failed - Encryption key cannot be retrieved
Dearest Veritas Community, I feel really sorry to bother you at Easter. When I tried to catalog an imported BE2012 backup on a new server, a message "Encryption key (code) cannot be retrieved". Checked passphrase and created new key (same passphrase, 256, Fips 140-2 not activated, common access). Also tried on different OS Windows 2008R2, Windows 2019 with combinations of Backup Exec: BE 2012, BE15 FP5, BE21. Same (old) Domainname. Same error. Workaround according https://www.veritas.com/support/en_US/article.100017836 failed. Your help will be very appreciated. Kindest regards Daniel2.1KViews0likes8Comments