Backup and Restore from CW 7.1.2 to 7.1.3
We have a Clearwell system on version 7.1.3 that is clean with no cases. We have a system that is on version 7.1.2 that has all our cases on. I'm looking to restore the cases from the v7.1.2 machine to the v7.1.3 machine. Looking for documentation/how-to's/knowledge articles, etc. on the backup and restore process for this If you need more info, please let me know. Thanks.
Clearwell email proxy address
Hi, We have CLearwell 7.1.4 installed in our environment and per user is havingaround 100 proxy addresses of mailbox.Now requiremnt is user wants to display his atleast 60 email proxy addresses.I can achive this requirement If I set "esa.employmentmanager.max.emails=60" under Property Browser.. Please let me know how much is recommended figure for this property and what is the maximun figure which we can set here ?
Clearwell Backup Best Practices
I know its probably taboo to post a quetsion like this and ask for information so many people arent willing to share (why I dont know), but I dont see why it hurst to ask. I am curious about best practices others are adhering to in backing up their cases/servers. Because of the current CW architecture, backups in my opinion are troublesome. Aside from random failures (i posted another topic about this) I have always found the process that is needed to fully backup and prepare for BR/DR to be very cumbersome with Clearwell. Do you agree? Hopefully v8 and the support of Virtualization will help this. But does anyone care to share how many days of backups they are keeping? Are you still doing node backups? And if so, why? Do you provide clients with specific terms&conditions about nightly backup windows, not allowing case/system access during certain times, and if not, how are youensuring you get nightly backups and dont miss them because of clients accessing cases? How do you workaround/decide/manage taking backups vs processing or OCR'ing data overnight? You see where I am going with all this. There are more questionsthan this that I havebeen grappling with Clearwell for years. These are topics I find to be in constant flux, requiring constant revision, because there just doesnt seem to be a very efficient way of protecting/backing up the CW environment. Dont you agree? I thank you in advance for anyone willing to share, as I would be willing to do so in return. I am happy to conduct individual discussions privately if anyone is interested. If my contact info is not available in this profile, please respond here and we can coordinate a better way of communicating.
